Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,128 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Allianz Global Assistance Classic
Luckily I did not need to use the plan, but if something had happened, I feel like it would have been taken care of. It was nice to know that protection was there, just in case.
Radel S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
RoamRight Elite
Very affordable for what the plan offered. I had complete trust that if I had fallen on the "Ice in Iceland" I would have been taken care of. Peace of mind is a wonderful thing.
Sally L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureandGo Global Platinum
I was fortunate enough to not have to use my coverage. I now live in Vietnam, never having returned to the US, and was very disappointed to learn that I could not re-enroll or extend my coverage.
Patricia C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
I've been using HCC for years. In August I finally had an accident that required a 3-day hospital visit. I had to pay out of pocket almost $3,000 and its now 60 days after my accident and I have not been reimbursed. The company has given me no updates or time frame for this. My accident and treatment were very standard and clearly fall within the guidelines of coverage. It shouldn't take an underwriter more than an hour to see this and approve it.

I can no longer recommend HCC - they are the cheapest so I guess you get what you pay for. I will pay more in the future for a more responsive plan. As a Yoga Teacher, $3000 is a lot of money which I needed to borrow- I thought the entire point of insurance was to be covered when you have an accident....

I am frustrated that people give them such high reviews. Reviews from people who did not file claims aren't an accurate assessment of the company.

UPDATE: As of 11/29 I have not been reimbursed. I was told that my claim was closed because I did send a from that my hospital sent to them on the day of my accident.The front-line reps are very uninformed- many contradicting each other. The last guy told me it was a bad idea to pay my claim myself (I had to to get my passport back from the hospital), which was exactly the advice I received from HCC several months ago.

When an InsureMyTrip rep contacted them directly it was discovered that 2 pieces of paper were 'stuck' together and they would reopen my claim. Very unprofessional.

UPDATE Feb 2 2016

I finally received my claim check. I was reimbursed for the total amount of my claim, minus a deductible and small fee for the exchange rate.

I'm happy about this, however still unhappy about the 5 months it took to be paid. The company sent 4 checks to me that never arrived and after a number of phone calls they finally UPS'd one to me. How can 4 checks get lost in the mail?

Anyway, look elsewhere. I'm currently using IMG Global as they were very responsive to my questions about their policy, however I have not had to file a claim yet.
Keith M. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We have forwarded this review to HCC Medical Insurance Services.

    We are pleased to learn that your claim has been paid. Thank you for allowing us to advocate on your behalf.
    Feb 12,2016
The trip included a
AXA Assistance USA Platinum
MY husband and I needed to cancel a cruise due to family illness. We were very pleased with the service and promptness with which AXA Assistance guided us through the refund process. I would highly recommend purchasing a policy from them.
Miriam C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
There is not much to say as we did not need to make a claim. As usual, insurance is something you pay for because of unforeseen potentially very expensive costs, but hope to never use.
Thomas T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AIG Travel Guard MedEvac Per Trip Plan
Did not use it, had no problems on my trip.
PETER A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
IMT Travel Visa Medical
Fortunately, our insurance was not needed on our recent trip to Australia. The peace of mind, however, it provided was more than worth the reasonable cost. We will definitely purchase this plan again in the future.
Carmen M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
The process was also easy.
Herman M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I called to initiate a claim and the representative was very helpful and offered some good advice. The claim forms were emailed to me right away and once the claim was sent it I received a notice within a couple of days that the claim had been processed. Excellent service!
Christine M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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