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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Vietnam and rated our travel insurance plans
4.40 out of 5
221
ratings and reviews
90%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Platinum
Always obtain my insurance via InsureMyTrip. Easy and affordable. Have only claimed once and process was quick and efficient.
Paul P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your confidence in InsureMyTrip and AXA Assistance USA. Since 2015, you have purchased 5 policies from AXA for various international trips. We look forward to working with you in the future, so please never hesitate to call us weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET.
    Mar 24,2018
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
My husband was involved in a motorbike accident in Vietnam. He was a passenger with a professional driver who had the misfortune of a dog running directly into the front wheel of the motorbike resulting in the accident. My husband was badly scraped and bruised. The insurance covered all the medical supplies which was all we were asking. It was comforting to know that had there been more serious injuries such as broken bones, the insurance would have covered those expenses as well.
Nancy M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Yes the plan did provide coverage for all the essential items for my trip. Thank goodness, I was fortunate not having to put it to use this time!
fingers crossed that's continues!!
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Since I did not need to make a claim, I really don't know the quality of the insurance I purchased. It covered the areas I wanted at a better price than some competitors.
Catherine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Platinum
We've used Insure My Trip several times to insure our travel. We've never needed to file a claim, however, on our most recent trip, we needed to make a change in the travel dates, fairly late in the process, and we were able to do so without any additional premium or charges.
Paul S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
The best travel insurance plan is one that you don’t have to use! Trip went smoothly.
janet b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I purchased travel insurance for our family of four mainly for the medical coverage. A policy combined with loss of baggage etc. was the best deal even though we had trip insurance coverage for through our credit card. We were in Vietnam for three weeks with our adult children.

It turned out I did get sick (food poisoning) and one suitcase was missing when we arrived. The suitcase showed up after three days and I recovered without going to a doctor (we did check where to go just in case though). So we did not file any claims.

The total premium on four policies was significant. However, even though we did not file any claims, we got pretty close to needing medical help. So it was a comfort that we had coverage if things had been a lottle worse.
Kevin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
This trip had to be cancelled for medical reasons. A refund of the forfIeted deposit was requested from AXA on Oct.10. We were told we would hear back in 30 days. I called AXA after 40 days to check the status and a couple of days later I was told they needed more information. I provided the additional information and was told by an AXA representative it was sufficient. When I called back in a couple of weeks, I was told that still more information was needed. I provided this but did not receive a confirmation of receipt. When I called they told me they had no record of my claim. I sent the same info a second time but still no confirmation. So I called yet again and within the week I had 2 confirmations of receipts. Then miracle of miracles I received a letter that my refund had been approved. Two weeks later, I got two checks in the mail - one for each traveler although they are made out to the same person. But, the names aren’t the problem it’s the amount. The checks were for $300 less than we had been approved. I just got off the phone and they said it was a typo and they will attempt to expedite the new check. What should have been a simple refund process has been a major headache.
Although our flights were also insured, I decided to handle those myself. I had a dull refund within 4 days.
William M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your detailed review. We are very sorry to hear that you encountered problems in the claim process which delayed your refund. We have brought your review to the attention of AXA Assistance USA who appreciates all feedback and will take your comments into consideration so as to improve their claims process.
    Jan 30,2018
  • Seth Hancock
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are sorry you were unable to enjoy your trip. We regret that there was a delay in the processing of your claim and an error on the checks once it was processed. As Carol said previously, we will utilize this feedback as a way to continue improving our claims process.
    Jan 31,2018
AIG Travel Travel Guard Gold
Myself and my family members had great piece of mind knowing that I was in good hands with this insurance company
Marlys G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
Would have liked Cancel for Any Reason included at this price.
Gary L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Jan 16,2018
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