Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.57 out of 5)
based on 26,029 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: Japan
Sort by
Filed claim
GeoBlue Voyager Essential
The signup process was easy. I did have one question to which I could not find an answer. When I called, the representative answered my question quickly and efficiently. Thankfully, I did not have to use the insurance overseas, but I would not leave the US without it.
Chieko C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The AXA plan provided higher levels of coverage at about half the cost of the plan offered by the Cruise line. Since we did not need to use the plan we do not know how difficult it would have been to actually collect. Communication with AXA before the trip was excellent and the plan disclosures were easy to read and understand.
Gregory U. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
First, I choose a plan on the most catastrophic risk: having to be medically transported home. I called one of the companies that provides air ambulance service to ask what a typical trans-Atlantic transport would cost. Secondarily, I looked at some of the more likely losses such as reimbursement for trip delay, baggage loss and baggage delay.
Alfred W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Nationwide Mutual Insurance Prime
I had my first return flight canceled and had booked my second flight at a separate time. I called Nationwide and they said I would be covered for the cost of any flight changes the airline couldn't resolve. Luckily, the airline payed for my changes. I could have filed for reimbursements from Nationwide because the first flight was 6 hours late, but I forgot to ask for receipts in China, and the $15 I spent in the United States didn't seem worth making a claim.
Rachel H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The overall insurance shopping process rates as a 5 star. The comparison of various providers made my choice fast and easy. Also, you get a review period to change your mind about the policy you've purchased.
Ying C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
April Travel Protection Choice
Excellent customer service.
Wesley K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Let me predicate this review by saying that I did not do my homework as I should have, nor did I study the plan thoroughly during the 10-day review period. I am not faulting this plan, as it is what it is, but I just wanted to let other customers know they need to look at the reimbursement figures carefully. In our case, we had a super-close airline connection between our destination city of Nagoya, Japan and Tokyo, where we needed to connect for our flight back to San Diego. There is only one flight available per day. As fate had it, an unexpected delay of our flight out of Nagoya almost made us miss the connecting flight in Tokyo, except for the fact that thankfully our Tokyo flight connection was also delayed. We saw in our policy that we were covered for a mere $150 had we missed our connecting flight. Obviously, we would have had to spend three times as much for an airport hotel and food for an overnight and wait until the next evening. It is questionable whether the airlines would have compensated us in part. Anyway, just a caveat: recreate every scenario and read your policy thoroughly.
Joanne D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. This review offers many friendly hints and reminders to our customers:

    1) Please call us prior to purchasing a policy to ask questions about benefit limits and covered events. We are available 7 days a week by calling 800-487-4722.

    2) Most comprehensive policies have 10-15 day review period. The review period allows customers to read and understand what the policy covers, or cancel the policy and receive a refund of premium. Service fees ranging between $5-$8 may apply.

    3) Typically, travel delay benefits have a per day limit between $100-$300. However, we do offer plans that provide coverage up to the maximum limit listed under travel delay.

    4) We offer several comprehensive plans that can cover missed connections for a flight to flight connection. Missed connection requires at least a 3 consecutive hour delay or cancellation due to a defined hazard, and can cover additional transportation expenses, reasonable accommodation and meal expenses, and reimburse the pre-paid and non-refundable unused portion of the trip. The benefit limit for missed connection varies from plan to plan, but some plans provide coverage up to $1,000 or more.
    Apr 06,2015
AXA Assistance USA Gold
Thank you for your prompt attention to my request.
Darryl O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Unfortunately, illness resulted in a last-minute cancellation of our trip. We filed a claim with Allianz, who responded promptly, telling us of the documents they needed to verify the amount of our claim. Their website is very easy to use, and uploading documents was simple. We received full reimbursement for our cancelled trip within a month of our claim being submitted. We would definitely recommend Allianz Global Assistance to anyone needing travel insurance, and we will definitely use insure with Allianz again. Great service!
Noreen L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
InsureandGo Global Platinum
We purchased an insurance from InsureMyTrip since we travel in winter, and worry about flight cancellation or trip delay. Weather did not bother our trip, and we are well prepared.
Akira H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.