Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
C&F Travel Insured International
Worldwide Trip Protector Lite
We had to cancel our trip due to unexpected work requirement for my husband. We promptly filed a claim and have been given the run around for over a month now. I have provided massive amounts of the requested documentation and they refuse to process our claim saying they need information that I have already provided. There is no way to speak to a claims representative handling your claim and all correspondences has to take place through email. My emails are not answered and then I get more automatically generated emails requesting information that has already been provided. This policy was a complete waste of money and I will never purchase travel insurance from them ever again.
Laura J. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
Unfortunately, several medical bills were incurred during my trip - some partially covered by my personal medical insurance, some not covered at all. My background doing large scale project management at various Fortune 500 companies, so I'm familiar with filling out and tracking forms.
Here are the reasons why I do would not recommend C&F Travel Insured:
1) Their PDF claims forms are not possible to fill out entirely on a computer unless you have Adobe Acrobat Pro or some other PDF editor. This is because some of the fields on their PDF forms are not editable.
2) Their website only allows you to enter 1 medical claim per traveler. There's no directions on what to do if you have multiple medical claims. If you call, you find out you have to email additional claims to them.
3) On top of that, their website for filing claims is not very or easy to use. Think early 2000's, with lots of download and uploads. You'll be entering the same information over and over again between the website and PDF.
4) I submitted additional claims via email in May. In June, I called and the rep couldn't find my additional claim. I asked her to look again, and then she found them. She told me to call back in 6+ weeks. I called back in August, and they couldn't find my additional claim, and that they would call me back. Could they email me given all the junk calls I get per day? No. This is their workflow in 2023.
Sometimes, I wonder if their website and PDF forms are intentionally full of friction to discourage you from filing a claim, or because they just don't invest in the claims workflows, or if it is something else -- I don't know.
Some closing thoughts:
1) If you have just one medical claim, filling out their forms isn't the worst and you'll get paid pretty quickly.
2) I haven't tried filing claims for other travel insurance companies, so I'm not sure if they are better or worse.
Here's to hoping my additional claims get paid!
Here are the reasons why I do would not recommend C&F Travel Insured:
1) Their PDF claims forms are not possible to fill out entirely on a computer unless you have Adobe Acrobat Pro or some other PDF editor. This is because some of the fields on their PDF forms are not editable.
2) Their website only allows you to enter 1 medical claim per traveler. There's no directions on what to do if you have multiple medical claims. If you call, you find out you have to email additional claims to them.
3) On top of that, their website for filing claims is not very or easy to use. Think early 2000's, with lots of download and uploads. You'll be entering the same information over and over again between the website and PDF.
4) I submitted additional claims via email in May. In June, I called and the rep couldn't find my additional claim. I asked her to look again, and then she found them. She told me to call back in 6+ weeks. I called back in August, and they couldn't find my additional claim, and that they would call me back. Could they email me given all the junk calls I get per day? No. This is their workflow in 2023.
Sometimes, I wonder if their website and PDF forms are intentionally full of friction to discourage you from filing a claim, or because they just don't invest in the claims workflows, or if it is something else -- I don't know.
Some closing thoughts:
1) If you have just one medical claim, filling out their forms isn't the worst and you'll get paid pretty quickly.
2) I haven't tried filing claims for other travel insurance companies, so I'm not sure if they are better or worse.
Here's to hoping my additional claims get paid!
Dennis C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
WorldTrips
Atlas Journey Preferred
Thankfully, we didn't need to make a claim on the insurance, but I'm sure glad we had it, since we got back from Hawaii less than a week before the Maui fires broke out, we could have been in a real pickle. The coverage was easy to shop for and adjust the amount of coverage. I would recommend.
Todd G. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I am so disappointed with the fact that you are not assisting us with our loss of time and money. Our trip was delayed because of the airline not because of any fault of our own. Please know that I bought this insurance to make sure if anything happened we would be reimbursed if something happened out of our control. Please review our case again. We lost so much. Thank you, Gail Simpson and Donald Jarvis
Donald J. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
International Medical Group
iTravelInsured SE
Three of us tested positive for covid during our trip and had to quarantine and delay our return for three days. Our doctors prescribed Paxlovid and we returned home as soon as we tested negative. IMG has used every trick in the book to delay and deny coverage. They are not acting in good faith and repeatedly demand data that has been submitted multiple times. They now will not accept the doctor's message approving Paxlovid and the Paxlovid prescriptions as proof of covid. IMG is demanding the covid test strips. Who has ever saved a used test strip. I have filed a complaint with the California Insurance Commision and it looks like I will have to file a lawsuit to get IMG to live up to their obligations. AVOID IMC AT ALL COST. It is the worst company I have ever dealt with and is causing terrible stress and anxiety.
Herbert H. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Journey Economy
We received all the money for the trip we were unable to take because of illness.
Theresa M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Vacation Renter Protector
Better to be safe than sorry!
Michael D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Arch RoamRight
Essential
The claim process was fairly prompt for our trip delay and the customer service was helpful. There were six in our party and the claim amount was divided between all of us. I chose to wait for individual checks as signing up for six credit cards was cumbersome. Two of the checks were made out to young children, although I was told they would be made out to the adult that filed the claim. I have not yet tried to cash the children's checks.
Frederick S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We didn't encounter any problems with our flights or hotels so it is kind of hard to say if this plan would have covered those losses. It was comforting to know we had this coverage.
Gregg V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Prime
I didn’t file any claims, but the price and features were good.
Michael S. would
recommend this plan to a friend or relative.
-1 of
1 people found this review helpful
"Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation."