Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Economy
It took three months from the time we filed our claim to receiving our checks. At one point, more information was requested, and we also had to sign a form indicating that we would not use the value of the tickets that was included as part of our trip cost. All this took quite a bit of time to assemble and supply the information requested. The result was that we received the full amount of our claim: 0ver $8,000 plus interest.
We would have liked the process to move more quickly, but the end result was positive. This was a covid-related claim.
We would have liked the process to move more quickly, but the end result was positive. This was a covid-related claim.
Jerry J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
You really are money grabbers, that's all that matters. You know the trip was cancelled, yet send a message asking about the trip. Your mission statement must be: we have their premium, now do everything to avoid paying a claim. We filed, you knew you would not cover covid, we were sent jumping through hoops, then denied the claim. Mission accomplished! We will discourage any and all from generali.
David G. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
They finally paid what was covered by the plan, HOWEVER, it took multiple phone calls and emails to get any action on the claim. It took 4 months to finally receive the reimbursement we were entitled to, thanks to the help of a contact at Insure My Trip.
John F. would not
recommend this plan to a friend or relative.
-
Michelle A
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 11,2019
The trip included a
cruise
Generali Global Assistance
Standard
We had to submit a claim for medical treatment on a cruise ship. The online claims process was relatively easy, and though the claim review was not particularly speedy (about 1 month), our claim was paid in full with no questions asked. We would get a policy from them again.
Thomas S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Although we did not find it necessary to file a claim, the plan provides us peace of mind when we travel.
Kimberly N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Having the plan was a piece of mind, but since we did not have to make a claim we really don't know how good the customer service was.
Buying the plan was easy and the price was very competitive with other companies.
Buying the plan was easy and the price was very competitive with other companies.
Stephen P. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Silver
Always a great experience. When I realized a did not put in the correct travel dates a rep fixed it at no charge to me. Never had to file a claim (knock wood) but very pleased with service.
Edward H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
We had to cancel our trip due to an injury suffered in a fall. AIG Travel Guard was prompt in sending cancellation forms and in paying the claim. We were quite satisfied.
Janet B. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since we had no issues on our trip and did not have to file a claim, we cannot attest to how a claim would be handled by the company. However, we can say that the peace-of-mind that the travel insurance policy gave us helped us enjoy the trip to the fullest.
Van F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
A good policy that i am glad that I didn’t need
Victor M. would
recommend this plan to a friend or relative.
We appreciate your feedback. Please see the response provided by Generali in regards to your review:
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. However, our plans can help if you are diagnosed with Coronavirus before or during your trip. You just need to meet the standard requirements for coverage due to sickness, and our plans can assist you with Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."