Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
I wanted to FILE A CLAIM BUT Could not GET ANY RESPONSE FROM THE COMPANY. I tried calling several times and no one answered the phone even after being on hold for ever. Finally I got in touch by email and got paid
Joyce G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
TravelSafe
Basic
I bought a ticket on an airline that cancelled my flight and refunded the cost. However, that meant I was unable to use a second connection on a different airline to get to my final destination. I was told that cost would not be covered by the trip insurance. I was also told that the airline would not cover an earlier return to protect ourselves due to Corona 19. Once again
It is impossible to foresee every eventuality and trip insurance actually covers very little.
It is impossible to foresee every eventuality and trip insurance actually covers very little.
Vicki U. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
-
Erin
We appreciate you providing your feedback. TravelSafe has offered the following response:
"Thank you for taking the time to leave your feedback. It's very important to Team TravelSafe and helps us make continued improvements. We are deeply sorry our products and services were not able to meet the needs of your specific situation. Like you said, it is impossible to foresee every situation, and that is something COVID-19 has brought to light for us.
We are working hard to help our travelers learn more about our products so they can feel more prepared when purchasing travel protection for instances like pandemics. I don't think this was a scenario anyone could foresee. Our FAQ page can help give you a better understanding of how coverage applies during COVID-19, and we hope it helps travelers in the present and future. If you would like to review the information, please visit https://www.travelsafe.com/covid-19-travel-insurance-faq
Please reach out to us if you would like to make an inquiry about appealing your claim."Apr 30,2020
International Medical Group
Patriot International Lite
thank goodness all went well so i didn't need to file a claim. price was very reasonable for the services described.
marjorie g. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I had a medical issue and tried to contact the plan customer service line and waited 20 minutes with no response. An hour later I called again. The person who answered did not direct me to a specific medical care just said I could go wherever. He also said that I might have to pay out of pocket and then file a claim. With other plans, the establishment would charge the plan directly.
Tatiana D. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Nationwide Mutual Insurance
Essential
Ended up cancelling our trip to Spain due to what has been going on with the coronavirus. Made the cancellation before the 10 day window expired. Spoke to customer service who advised there were no refunds for NY residents. This contradicted what was in the certificate online in my account. They said it was in the confirmation email which of course was buried in fine print. Having purchased multiple plans using this service in the past this was extremely frustrating. Had an easier time getting credit from the airline who were much more supportive. I will be looking elsewhere to purchase insurance for my future travels.
THOMAS Y. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Cancelled my trip because of the c19 virus and was told I couldn’t claim anything what a joke this insurance was
James K. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Erin
Thank you for your feedback. Generali has provided the following response:
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."
For additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.Apr 29,2020
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare
Not having to use the plan was the best outcome, can't really speak to your services until needed, which I hope I never do, of course...
Peter S. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Feb 28,2020
AIG Travel
Travel Guard Gold
AIG took over 90 days to respond to my claim. And then they didn't cover the full cost as I expected.
Elton S. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Berkshire Hathaway Travel Protection
ExactCare
Excellent! Husband had a stroke while out of the country and covered by this plan. Quick responses, easy filing process. Prompt payment! Couldn’t ask for better insurance plan, coverage, great price, perfect service.
Bruce M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
Thank you for your feedback. We hope that your husband is comfortably recuperating from his stroke.Feb 04,2020
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
Bought this plan for a trip to Spain and had to file a travel interruption claim. It took forever to get in contact with someone to file the claim when we got back. Then it took 2 months for Travel Insured to request additional paper work. Then it took over a month after that to fully process my claim for much less than I felt I was due. No communication during the 3 months besides the request for additional information. Horrible, horrible customer service and a ridiculously long processing time. Then barely an explanation of my claim amount and why it was less than 1/3 of my initial claim. Never again will I purchase a travel insured plan.
Scott B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The travel insurance industry has been experiencing an increased volume of inquires and claims due to the COVID-19 pandemic and have been trying their best to address all requests in the order in which they are received.