Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,152 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Sort by
Filed claim
The trip included a
RoamRight Essential
Glad I didn't need to use your plan, but felt assured that if I had to it would have covered all my needs.
Allen D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Addition to previously submitted review. The day before we were scheduled to leave for Phoenix, AZ, we were notified that the unit we had rented for three weeks had been sold and we were going to be switched to a house in a different part of Phoenix. Upon arriving at the house, we discovered the one bedroom had an unacceptable sofa bed. The owners agreed to bring another mattress and we decided to try staying there since the rest of the house was nice. The second mattress helped but still was not up to par. Then the water pipes sprung a leak underneath the slab the house was sitting on. This caused the third bedroom to be uninhabitable and the reconstruction company put a large humidifier with five heaters in the unit to dry up the leak. The noisy equipment was there for three days. The water pipe was rerouted from the garage up through the ceiling. We decided to stay there despite the inconvenience because we thought it would be more trouble to move elsewhere. Since your insurance only covers monetary lose we did not file a claim. Your insurance should also cover inconvenience caused by events beyond the insures's control. People looking for insurance should be aware of this. In addition, our return flight was scheduled for Jan 23. Due to the impending blizzard Delta Airlines was encouraging everyone flying to Harrisburg PA to change their flight plans as they could not guarantee we would be able to get home. As a result we returned a day early. I need to check whether this is a covered event.
Marian B. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Brittany
    Photo
    Thank you for your feedback on the policy. We felt as though this review deserved a reply via email to further discuss your suggestion about covering inconveniences, and if your change in flight arrangements would potentially qualify for coverage. This review also deserves a published reply because it is very informative and will be helpful to fellow customers.

    Comprehensive travel insurance plans do cover the cost of renting pre-paid and nonrefundable properties. Plans such as the John Hancock Insurance Agency Bronze plan do provide Trip Cancellation / Trip Interruption due to a list of covered, unforeseen, emergency events. However, the customers assessment that standard Trip Cancellation / Trip Interruption coverage is not designed to cover inconveniences such as uncomfortable sleeping arrangements or broken pipes is correct.

    Please call 800-487-4722 if you have any questions or concerns. Our representatives are available 7 days a week and would be happy to provide assistance.
    Jan 26,2016
InsureandGo Global Silver
It felt good knowing I had Insurance coverage on my trip. I will be using you in the future. Thank you.
Catherine C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Reasonable price; good basic coverage; much more cost effective than the plan offered by the cruise line.
Neal E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Nationwide Mutual Insurance Essential
Having this insurance made our trip even more relaxing and enjoyable. Thank You!
Michael V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector Lite
Satisfied!
Barbara K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Global Alert! Preferred
Representative was efficient, friendly and satisfied my needs. The price was a surprise, thought it would be more expensive. Felt very secure while on my trip! Thank you. Will definitely get in touch on my next trip.
Joyce D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
Never filed a claim. Considered plan adequate for meeting goals as a comprehensive plan, with desired emphasis on medical insurance. Cost compared favorably to several similar type plans.
Kevin L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
On Call International Single Trip
Fortunately, we did not have to use On Call International's coverage, but we did try to contact them while in Ecuador. For some reason, we had trouble calling collect to On Call, but after we brought this to their attention by email, they were more than happy to call us at our hotel telephone. Overall, we were glad for the piece of mind that this policy/membership gave us while we were abroad.
Po-Heng C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
All is well, no claims to make, but I knew you were there if I needed you.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.