Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
WorldTrips
Atlas International
I purchased this policy at the last minute after neither I nor InsureMyTrip could get a response from the vendor of an initial policy for over two weeks, that had to be modified due to coronavirus concerns. I ended up buying this backup emergency evacuation plan on March 6, the date of our revised itinerary/departure because "it was too late to duplicate the original plan." InsureMyTrip and Tokio Marine provided reassurance for a major catastrophic event, which I appreciated under the circumstances.
Carl P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I purchased a plan on January 29th, but after the initial coronavirus outbreak at the end of February, and prior to any quarantines in Italy, we rebooked our planned trip to go to a destination outside of Europe. Every hotel and the airlines provided immediate support - but I could not get in contact with Generali for over two weeks. I tried phone calls (where I was told there would be call backs within 3 hours) and emails (with no responses). Even InsureMyTrip could not get a response from Generali (on at least 5 different attempts through our March 6 departure). I ended up buying a backup emergency evacuation plan from another vendor on March 6 because "it was too late to duplicate the original plan with another vendor because of the timing of our new departure." I finally heard from Generali with a revision confirmation letter on March 9 "confirming our policy" with no evidence of the actual destination. Because of this experience, I feel it necessary to avoid Generali for all intents and purposes in the future.
Carl P. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Travelex
Travel Select
Due to coronavirus airline cancelled our tickets to Italy, so we lost excursions and train tickets. Called the insurance company, explained the situation, girl was very snotty and rude, no help whatsoever!!!
RAYMOND G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Erin
We appreciate you providing your feedback. Travelex has offered the following response:
"Thank you for expressing your concerns on InsureMyTrip.com. We empathize with your unfortunate situation.
We recommend contacting your traveler suppliers about transferring any monies paid for the airline tickets, excursions, and train tickets to a new trip. Additionally, to be of service we can offer you a One-Time Date Transfer for up to 24 months on your policy, in order to use it for a future trip.
Please contact Travelex Insurance Services Inc. at [email protected] if you would like more information about the One-Time Date Transfer option.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."May 01,2020
John Hancock
Bronze
We were unable to travel due to the corona virus in Italy. Your plan would not pay anything per your agent and I purchased trip insurance for nothing.
Stephen S. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
tour
WorldTrips
Atlas International
Just needed medical/evac coverage. InsureMyTrip.com made the buying process easy. Have used them before and will use them again.
Stephen S. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
I didn't have to file a claim with Seven Corners during my trip, but I had some annoyances with them that would lead me to recommend using a different company. Firstly, they did not send me a confirmation email of my plan. Yes, I checked my spam/trash folders. I had to contact them just to have them send me my travel insurance card to print. Secondly, they had no issues sending me multiple emails warning me that my plan was going to expire and asked me to renew. Well, of course it's going to expire because I only had a 2 week plan! I can only assume they are usually in the business for long term insurance plans and don't really have themselves set up properly for customers with short travel insurance plans.
Ryan G. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
-
Erin
Thank you for your review. Seven Corners has provided the following response: "We’re glad to hear your trip went well, and we are sorry you did not receive a purchase confirmation. We routinely provide purchase confirmation emails with a link to our insurance ID cards for each purchase made. As far as renewal emails, we send those at preset intervals to remind people they can extend their plan if they would like. We find that customers often need to do this."Apr 28,2020
Travelex
Travel Basic
Great thing to have when traveling. It gave me peace of mind knowing I have coverage.
Mirasol B. would
recommend this plan to a friend or relative.
TravelSafe
Classic
We missed our flight from LGA to BNA on the return, but SWA cancelled our flight and we were not contacted even though we had asked to take an earlier flight and were in the airport as the flight was leaving. We were later booked on the first flight out the following morning but had to stay in a hotel over night and got home the next day. That part was disappointing.
I did get a reply from SWA and they are going to issue us vouchers for the problems created with the missed flights.
I did get a reply from SWA and they are going to issue us vouchers for the problems created with the missed flights.
Ronald M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
I purchased a policy from Nationwide for a cruise I planned to go on in October 2019. Because of the expense of a cruise, I thought insurance would be helpful in case I could not go on the cruise. Unfortunately for me I was robbed in Italy a couple of days before I was to go on the cruise. I could not go on the cruise as my entire purse was stolen with my passport and all my money. The cruise line will not let you go on board without a valid passport. I had no choice but to go to the nearest embassy to get an emergency passport to fly home. Nationwide said the cruise was not eligible for compensation. Ironically this was the only reason I bought insurance, in order to cover the cost of the trip if I was not able to go. All they would pay was $400.00 They sent an email stating they would send a check on December 4,2019.,but it could take 30 days to receive the check..This is ridiculous. It does not take 30 days to mail a check. I waited the required amount of time, and it is now well over 30 days. I called and they were not very helpful. I was told that if they were able to mail a check, it wouldn't be until Monday January 13,2020.. I can not recommend this company to anyone. I have no idea, if I will ever get paid.
Jeneen B. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Mike
Thank you for your feedback on this policy. We are very sorry to hear that you were robbed on your trip and that your personal property was stolen. The representatives at Nationwide informed us that the claims were adjudicated in accordance with the terms and conditions of the policy.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan. Nationwide advised that you had coverage under Travel Delay and you were reimbursed the maximum amount under that benefit.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.Jan 16,2020
International Medical Group
iTravelInsured SE
I had additional charges over the months preceding the actual trip and adding these charges for additional premium was like pulling teeth. There was no easy way to do it as I recall. No number to call; very trying time; got told the wrong premium then adjusted up, etc etc Bad scene.
Richard W. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback. We apologize for the difficulties you encountered when amending your policy. Apparently the policy was purchased with an incorrect departure date which was corrected when you called to increase your total trip cost. This issue was easy to correct but required additional documentation. We appreciate your patience and cooperation in providing the necessary information.Dec 31,2019
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers. We're working hard at processing all claims and following up on call backs and email response requests, but unfortunately we have been experiencing a higher than normal volume as a result of the Coronavirus escalation. We want to assist you in using your policy at a later date when travel resumes. To see if you qualify, please visit generalitravel.com/voucher. for more details. Thank you for your continued patience."