Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,118 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
the Czech Republic
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Filed claim
The trip included a
Travel Insured Worldwide Trip Protector Lite
I didn't have to use the Travel Insured plan which was good, but it's so hard to rate how the response would have been had I used it.
Nancy P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Basic
We have always used Travel Guard as our travel insurance and after enjoying more than a dozen trips to Europe, we will not choose travel insurance with any company except Travel Guard. It protects our travels in every way and this is very important for now we are senior citizens. Thank you.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Had to file a claim. It took them over a week to get started, they only stated action when I followed up. Three times they emailed me different questions as they did not read the forms and scanned copies of all my receipts I sent them in the initial PDF. 1st attempt - They only read the first page of the pdf, did not scroll down so they asked for more receipts. I resent the papers for a second time. 2nd attempt - They asked for another receipt which I already sent, so I broke down the PDF and resent each receipt individually, effectively re-sending a third time. 3rd attempt - Finally, they asked the date for certain receipts, if they read the receipts I provided the date is clearly stated on them. I had to write the dates in an email as they where not capable of reading this from the receipt. If they read my paperwork correctly the first time I submitted, they would have settled it much faster. The lack of the company reading what I sent was frustrating, but the price was reasonable for basic insurance. Note to self never send one PDF to this company again, only send several jpg files. Due to the low price and the fact the claim was settled I gave it a recommendation.
Alexander P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, if you experience a claims issue after your initial filing, please contact InsureMyTrip and ask for a Customer Advocate. Our Customer Advocates are available 7 days a week by calling 800-487-4722.
    Sep 19,2015
The trip included a
April Travel Protection Choice
It was comforting to know we had it if we needed it.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
Unfortunately, we had to use the plan as our trip needed to be canceled. The folks at CSA were understanding, efficient and competent. The response time was remarkable and I will use them for our next trip.
James S. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The plan was purchased because it fulfilled our needs at a reasonable price. However, you do not know the value of a plan unless you have to use it, which I hope never happens.
Irwin J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I was glad to have coverage just in case I needed it.
Bella P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
April Travel Protection Choice
The need to use this travel protection did not arise. Therefore, no commentary is being submitted.
Albert K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom Luxe
I bought the travel protection because I'm older, the unrecoverable expenses were more than I was willing to "lose" if I couldn't make the trip, and I have experience with delays causing extra expenses. The plan I purchased appeared to cover what I needed covered at a cost I was willing to "lose" if I didn't need it. And I didn't need it so I have no idea how things would have gone if I had needed to make a claim.
Katherine W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Platinum
Claims assistance was very helpful and caring. Settlement was accurate and prompt.
Alan M. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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