Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.57 out of 5)
based on 26,224 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: Peru
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Filed claim
Nationwide Mutual Insurance Prime
Nationwide is definitely not on your side! I purchased this plan for my wife's trip to Peru. Her suitcases were stolen from a bus by a team that opened the hold while the bus was rolling. The policy provided for $2000 lost luggage, about half the value of what was lost, so we filed a claim.

Nationwide did everything possible not to pay, in order by:
1. Claiming the vehicle was unattended at the time of theft thus ineligible for coverage (note, the bus was full, and moving at the time).
2. Demanding that we provide evidence of insurance coverage held by the Peruvian bus company.
3. Demanding that we file a claim with them.
4. Demanding that we await the outcome of the claim with the Peruvian bus company, even though we'd already provided evidence of the maximum they would pay out in the event the Peruvian bus company approved our claim (their maximum was ~$120).

After I threatened to go to the Insurance Commissioners of both of their home state of Florida and my home state of California, they relented and approved the claim, 3 months later, for the coverage amount, minus the $120 that the Peruvian bus company promised but that we will never see of course.

InsureMyTrip was very helpful in providing an advocate that also helped convince Nationwide to pay this claim in good faith. I will never buy another policy from Nationwide, but I am grateful for the help InsureMyTrip provided in pursuing this claim.
Carmen S. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Global Alert! Preferred
I was in touch with the travel assistance team in regards to an issue. They first tried. Then were supposed to call back which was not done in a timely way. In the end they were no help at all and I wound up spending a lot of money on my international phone bill.
Barbara C. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for providing feedback on your policy. We have notified the insurance provider of your experience. In the future, please call InsureMyTrip at 800-487-4722 and our representatives can follow up with the travel assistance company.
    Nov 04,2014
Travel Guard Gold
My cell phone was stolen from my hotel room, and I did not think it would be covered. I called when I got back home, and I was reimbursed in about 3 weeks.
Richard O. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Travelex Travel Basic
It was great to know I was protected from some unforeseen circumstance. This policy was less expensive than that provided by my travel company with just as much coverage.
Edwin W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travel Insured Worldwide Trip Protector Plus
I think that the plan provided coverage for the things I felt were important.
KATHLEEN T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Enjoyed the ease with which I was able to purchase the coverage I needed.
Rory P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Complete
This should have been my first stop for travel insurance shopping. It will be now!
David W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
Did not have to file any claims, but the plan was reasonably priced and provided exactly the health coverage that we required for our trip to Peru. Recommended!
Renee H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It's reassuring to have travel insurance, especially for trips out of the country. Fortunately on our trip to Peru, we had no problems, but I knew that if we did, InsureMyTrip had us covered. We'll use this company again.
Jo P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I took out insurance so I didn't have to worry about any emergency. Your policy of pre-existing conditions wasn't clear to me as to the fine line between what was pre-existing and what was discovered, or activated, during the trip. It seems to me to be vague enough to exclude almost anything except an accidental wound. Consequently I was not as confident in your insurance as I expected to be.
Linwood C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Most travel insurance companies have an exclusion for pre-existing conditions in the form of a look back period. CSA Travel Protection specifies the right to look back 180 days into your medical history, prior to the effective date of coverage. Any claim you file that is related to a known medical issue within the look back period will be denied. The large majority of our providers offer a benefit called pre-existing conditions waiver. If you qualify for a pre-existing conditions waiver, the company waives its right to the look back period. To qualify for the pre-existing conditions waiver, you generally must meet the following requirements: purchase the policy within 10-30 days after making your initial trip payment, insure the full non-refundable cost of the trip, and be medically fit to travel when you purchase the policy.
    Jul 19,2014
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