Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,298 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
the United Kingdom
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Filed claim
AXA Assistance USA Silver
My suitcase was 24 hours late when I returned from my holiday. I called for a claim form and explained my 24 hour baggage delay, the operator on the phone stated that the coverage for baggage delay was for purchases made, I told the operator that I didn't need to make purchases as I was already at home but I wanted to claim the $100 for 24 hours delay. I wasn't able to claim as I made no purchases, I was disappointed on the wording of the insurance coverage.
Colin W. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your review. We are always appreciative of comments from our Insureds that can assist fellow travelers.

    As you indicated in your review, Baggage Delay coverage in Comprehensive Travel Insurance plans reimburse you for the additional expenses that you incur during the trip due to a covered Baggage Delay. Since you did not make any purchases, there were no additional expenses so there would be no reimbursement under Baggage Delay.
    Jan 16,2016
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We apologize for any confusion with the policy benefits which may have occurred. We appreciate your comments and continually use customer feedback to improve our products and service. We hope you will consider us again for future travel.
    Jan 18,2016
Travelex Flight Insure Plus
Fine.
edward g. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
We canceled our trip to London, Paris, and Strasbourg as it was scheduled to take place right after the terrorist attacks. We used the Cancel for Any Reason clause, and John Hancock reimbursed us within two weeks of filing the claim! Everything was submitted online and was super-easy. We were reimbursed train tickets, pre-paid site entry tickets, and even airline cancellation fees. We can't recommend this enough and will continue purchasing this product going forward for all of our big trips.
Linda K. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
AIG Travel Guard Gold
It would be helpful if we could print a small card that we could show to a car rental agent proving that we purchased the rental car supplement. As it is, we have to show them the entire printed policy. All they need to know is the amount of coverage, who issued it and how to contact them.
Gary N. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for taking the time to help your fellow travelers. We have forwarded your suggestion to our Products Supervisor to recommend to the various companies.

    Please feel free to contact us with any questions on your policy or future purchases.
    Dec 27,2015
InsureAssist TravCan
Having a plan for our big trips is always great peace of mind. Very gratefully, we have never had to use them when we have been away, but it gives us peace knowing we have it.
Danny M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Platinum
Thank you for having such caring employees. I broke my wrist while in London and the insurance people were so nice.
Patrick C. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
Best price around! I wanted simple medical travel insurance for the "just in case", and this was exactly what HCC Medical Insurance provided.
adam h. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Our trip was interrupted due to the tragic death of our 31 year-old son. The filing of the claim was fraught with delays and repeated requests for information already submitted. The initial reimbursement offered was not consistent with our loss of prepaid expenses and we filed an appeal. The initial appeal was denied, but finally after engaging an advocate from InsureMyTrip and submitting an appeal directly to Nationwide (not their claims processing contractor), we received appropriate reimbursement. To make matters worse, in the face of our tragedy, the representative from the claims processing made repeated insensitive comments in reference to our son’s death. It did not need to be this difficult; we would never buy travel insurance from Nationwide again.
Carolyn L. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry for your loss. Thank you for allowing us to advocate on your behalf.
    Dec 17,2015
HCC Medical Insurance Services Atlas International
We didn't need to file a claim, but looking back, I am very glad that I bought the protection because, believe it or not, we went out to eat in a nice restaurant in Paris on the night of November 13, the same night that terrorists attacked another restaurant in Paris...

And we were walking on Champs Elysees, in front of the Arc de Triomphe, at about the same time terrorists shot at passers-by elsewhere on the streets of Paris.

We didn't need the coverage, but it was a lottery... I shudder to think that we could have had the losing number.

It comforts me to think that, if I had needed it, I would have had good insurance coverage to help us out.
Ellis T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
My review, like most on this site, are probably useless to most of you. The reviews you want to hear about are from those folks who filed claims, which I did NOT. For me, was the peace of mind worth it? Yes, or I would have saved the 600 bucks and put it toward another vacation! But as they say, "Your results may vary."
Paul N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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