Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,524 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
South Africa
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Filed claim
AXA Assistance USA Platinum
Amazingly quick coverage with no hassle. We had to cancel the entire trip due to a medical emergency. Our entire trip was refunded quickly without any back and forth.
Gregg R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
TravelSafe Classic
Since it was not necessary to file a claim, I could not tell if the TravelSafe Classic plan was good. Prior experience with InsureMyTrip made me comfortable in knowing that I would be taken care of by TravelSafe in the event a problem occurred. I kept the TravelSafe emergency number with me at all times.
Joyce B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Due to a personal tragedy at home my wife and I interrupted a cruise and returned home at the next port. The claim form and related documentation requested by AXA Assistance USA was emailed to their claims office on December 9th. On December 14th, I received an email from the claims adjuster confirming approval of the claim and that the payment check would be received in 10 to 15 business days. Based on my experience I would highly recommend this company.
John R. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We had to cancel our trip at least 8 months before. I thought we would be able to get all our money back, but we were not.
Nancy C. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. After cancelling your trip, you contacted AXA Assistance USA to cancel your travel insurance policy. The AXA Assistance USA Gold plan for residents of Illinois has a 10 day free look period, "You may cancel insurance under the Policy by giving Us or Our Administrator written notice within 10 days from the Effective Date. If You do this, We will refund Your premium paid provided You have not filed a claim under the Policy."

    Unfortunately, your request to cancel the policy came outisde of the 10 day free look period so you were unable to receive a full refund of premium. However, AXA Assistance USA provided a pro-rated refund of premium under the following clause, "You have the right to cancel the Policy at any time by giving advance notice to Our Agent or Us (stating when thereafter the cancellation shall be effective). We will refund any unearned premium to You within 10 days of cancellation."

    Please call us at 1-800-487-4722 if you have any questions or concerns.
    Dec 10,2015
The trip included a
AXA Assistance USA Silver
The insurance was fine, but the costs are based upon age (which is the only easy thing you can base it on). So for us, who are in very good health and physical shape for our age (which allows us to do bicycling vacations around the world), the price seems unfairly high. But I realize that you can't do a complete medical evaluation on your customers.
David E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It's difficult to give a full recommendation for CSA Travel Protection Custom plan when we never filed a claim, but the front end worked well.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Didn't use the insurance but it eased my mind and alleviated all anxiety
Donna C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Although I didn't need to use the CSA Travel Protection Custom plan, I had piece of mind, and each time I called for information, everyone was so helpful and knowledgeable.
Yvette M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Thanks for making us feel better about our travel investment.
ashley l. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
I bought this policy in case of unforeseen illness or death of an elderly in-law. Luckily, I didn't need to file a claim. All in all, this coverage appears to be the best of the insurance plans for me and my partner. I liked that they contacted me via e-mail just prior to my trip.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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