Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.57 out of 5)
based on 24,636 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: Greece
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Filed claim
The trip included a
InsureAssist TravCan Premier
We, unfortunately, had to file a claim as we were not able to travel due to a health issue. We were careful in purchasing the plan, to make sure we understood what was covered, and made sure to keep all documentation. We did get reimbursement for the full amount that we claimed and were, of course, satisfied with that. There was a bit of delay in processing the claim. The claims agent said she was trying to get more verification from our travel agent, but somehow contacted the wrong person, and so did not get a response. I found this out when I called to inquire about the delay. My only complaint is that she asked for proof that we cancelled our airline reservations, knowing that the airlines do not provide any type of proof for that. Fortunately, our travel agent made the cancellation and verified it in writing, which was proof enough. My advice, if you need to file a claim, is just to be very careful and very thorough in keeping written records of all your transactions, especially if you make your own travel arrangements rather than going through a travel agent.
Clyde W. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Traveling with a peace of mind when you are traveling overseas, is worth every penny.
Carmen A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Six days into the cruise I contracted Bronchitis and required several visits to the ship's doctor. This resulted in $2700 in medical expenses. The cruise line provided me with the necessary forms and I filed a claim upon returning home. My claim was processed and full reimbursement made. Glad we had the insurance.
Michael V. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travel Guard Essential Expanded
I felt secure knowing if anything happened, that I was covered. Thank you for having this available.
Nancy O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Global Travel Shield Classic
I was concerned when a check on the website said "no more policies being issued at this time". Made me worry the company was going out of the travel insurance business. would like an explanation. cannot recommend to others or use again until I know what's going on.
Barbara B. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback. As to your concern about American Express, at the request of American Express, the plans are only unavailable temporarily, and we expect to have them back on the site shortly. For those who purchased prior to the plans being unavailable, coverage is in effect as normal.
    Oct 22,2013
The trip included a
Travelex Travel Select
I would prefer product covering gaps in the coverage I get with my credit card already. This would mostly be trip cancellation for medical reasons for me or family member, including pre-exsting conditions.
Robert W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travel Guard Basic
Purchasing this plan was great reassurance for me. I felt the gathering of information to be user friendly, and the website kept in touch with me regularly. Also made it easy for me to print out the important information and provided good instructions on what papers to take with me. Pleased to have a condensed version of coverage to take with me, along with important phone numbers. The cost was reasonable. I would purchase this insurance again without hesitation.
Gloria Q. would recommend this plan to a friend or relative.
5 of 7 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
No claim filed, so review is based on cost/coverage only.
Mark R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
It was easy to select the correct plan and to purchase it over the phone. Telephone support was very helpful. I had no need to file a claim so I can not comment on anything other than the purchase of the plan.
Rebecca M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travel Insured Worldwide Trip Protector Lite
It was good having peace of mind while on our trip. We recommended your company to our traveling companions and they also bought a plan.
Greece is fantastic and entirely safe, other than the crazy traffic in Athens. Walker beware.
Joseph M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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