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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited New Zealand and rated our travel insurance plans
4.33 out of 5
283
ratings and reviews
90%
recommended
Sort by
Cruise
Filed claim
Berkshire Hathaway Travel Protection ExactCare
Didn’t have to use the insurance so don’t really have anything to add.
Patricia K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    Dec 06,2019
Generali Global Assistance Standard
I don't like that it's more expensive as it gets closer to travel deadline I had so many things to decide and plan and think about expense wise, that by the time I decided it was a higher price. I didn't use it as I figured I most likely wouldn't so it ended up being another expense for me my son had recommended I didn't buy it, so guess it would be better to keep your prices down all the way to departure
Sandra C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip. Generali plans also use a variable rate structure that may fluctuate up or down as you near your departure date. However, a travel insurance policy is considered to be of good value when the policy premium is 4-10% of the insured trip cost.
    Nov 25,2019
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Provided me with peace of mind during my trip at a reasonable price.
Dale D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
I bought this policy for my son who was traveling to New Zealand. Thank goodness he never needed to file a claim, but it gave his mom much needed peace of mind. The plan we had covered quite a bit for the extremely low cost. We would use Berkshire Hathaway ExactCare again!
Nicholas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    Nov 01,2019
Berkshire Hathaway Travel Protection ExactCare
I had a baggage delay on my overseas trip where I needed to purchase items because of it. I tried going through the claim process and found it so convoluted and complicated that I gave up doing it. It was asking for trip/flight information that wasn't easily available. I would of had to do some digging back in the states to find it. It was just a simple reimbursement of expenses I had to pay because of delayed baggage so it seems it shouldn't of been so frustrating to fill out the claim.
CONNIE R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Mike
    Photo
    Thank you for the feedback on your policy, we have sent it to the provider.

    We are sorry to learn that your luggage was delayed.

    Your policy does include Baggage Delay benefits. Receipts and documentation are required to support a claim. We encourage you to call the claims department to explain the events that occurred and they can advise you on if the events seem to fall within the scope of the policy. Without filing a claim, no determination can be made in terms of offering you compensation.

    Berkshire Hathaway Claims

    (855) 932-7788
    [email protected]

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Oct 24,2019
The trip included a
cruise
tour
Generali Global Assistance Standard
My husband & I started buying insurance about 6 years ago. It seamed expensive each time I purchased it, but as our parents were aging I thought it was something we should do. We recently planned our longest and farthest trip for over a year to go to New Zealand and Australia. We were very excited, both of us healthy, when out of no where the night before, my husband got sick, and we went from 2 emergency room visits that night to being admitted to the hospital for 4 more days and he was not advised to travel for a few months after that due to follow up doc visits. On my initial call I was in quite a panic, but they were calm & understood and helped me deal with it all. All turned out good for my husband, and we rebooked the only other cruise/airfare available for a similar trip this fall. And we are buying the same policy we had last time with Generali. Why? Because due to their excellent response & assistance & clarification of what info they needed, etc. in order for us to get our money returned as soon as possible they deserve our loyalty. They were always available when I needed to ask a quesiton. I advise keeping detailed records, (I am fortunate that my husband did that) Also, know that that it will take time for all the paperwork (about 60 days) but the delays are not because of the insurance company, usually due to waiting on hospital records, etc. (they also warned me in advance about the time frame to collect all the data). My claim handler Chanel was fantastic.
Patrick H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Great service and great coverage! Peace of mind while traveling!
Lauren G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I was satisfied with the coverage I purchased. I did not have to use the benefits while traveling but it made me feel secure to know I was covered if a problem did occur.
ELLEN P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
I didn’t need to use the insurance at all, but the coverage guaranteed was solid and the one time I called customer service to ask a question, they were quick to help. Overall happy with my choice.
Morgan I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
If you read most reviews, they are written by people who didn't file claims. After spraining both knees and ankles, this plan paid a total of $95 for crutches and nothing for small additional taxi and uber costs, since I couldn't walk. The rest of my medical was paid for by New Zealand. When I called their service number, I left a message and didn't get a call back. I finally called their emergency number and was told to go to an ER. They gave me an address, which turned out to be a doctor's office (not open at 5 a.m.). The exclusions in this policy/company are ridiculous: Charge the maximum, pay the very minimum at all costs. I would avoid them like the plague in the future and will share this information as broadly as possible.
Sherry L. would not recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy, we have forwarded your comments to International Medical Group. We are very sorry to hear that you suffered an accidental injury during your trip.

    We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 25,2019
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