Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 36,533 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Gold
The help we received in making our decisions was fantastic. Customer service was the best.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!
    May 03,2016
The trip included a
AXA Assistance USA Gold
Since I didn't have a health problem it's a bit hard to rate things.
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 03,2016
The trip included a
John Hancock Gold
I found the John Hancock Insurance Agency very easy to deal with. There was a last minute change in travel dates and the Agency was very accommodating - no problem with them changing my coverage to the new dates. There has been no need to file a claim, so can't comment on how that would have been handled.
Melinda M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Hard to really rate as we didn't have any reason to make a claim, that's what insurance is for, right? So I'd have to say we're pleased.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 03,2016
InsureAssist TravCan Premier
Well we where suppose to go to Europe for 25 days, but our plans got canceled do to surgeries for my wife and I. I filed a claim to get our airfare back. The company was so helpful with that and filling out the paper work was so easy, do to there help. It only took 2 weeks to get reimbursed. I will definitely go with this company again. Thank you so much.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
AIG Travel Guard Flight Guard
I always feel more secure knowing I have flight accident insurance, just in case. For me it makes my trip more enjoyable and my attitude about flying smoother.
Kristi L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Guard Silver
The time between when I submitted my claim to when I received a check was about 7 weeks, way to long!! I was asked for receipts, some which I did not save so only got reimburised for the couple small receipts I could find. Keeping all, I mean all was never mentioned when the plan was explained to me at time of purchase. Will shop around next trip I take overseas.
Karin A. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response informative.

    Travel insurance claims are handled on a reimbursement basis and require receipts to prove your loss. We advise that customers read the terms and conditions of the policy shortly after purchase to familiarize themselves with the claims provisions, and contact the insurance provider to learn the types of documentation required for each claim.

    Our customer service representatives are available 7 days a week. Please call us at 800-487-4722 if you have any questions or concerns.
    May 02,2016
The trip included a
Travelex Travel Basic
It was excellent compared to my husband's health insurance, which plan had high deductible for medical and nothing for dental.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I didn't need to use the coverage but I have used CSA before and did need to file a claim which was handled quickly and to my satisfaction.
Marilee P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
April Travel Protection Choice
Thankfully Didn't have to use it but gave peace of mind in case.
Arianna M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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