Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The airline I booked my flights with began changing flight times a few weeks before my departure. They must have changed one or more of my six connecting flights, to and from my destination daily. At some points it was obvious I would not have enough time to get to the connecting flight gate. I thought the trip would be over before it started. Luckily I had bought insurance soon after booking the flight. As luck would have it the final flight times made it possible to make every connection and the trip went as planned. A little assurance for the unexpected helped stop a lot of panic and disappointment.
Bradley G. would
recommend this plan to a friend or relative.
Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy you were able to make all of your flights and enjoy your trip!
I didn't have to use this plan, that's when things go bad because usually it's super hard to get service from an insurance company once you really need it so I can't say anything about the claim process and the service having to use the plan. Up front the plan seems to cover most everything & was in a good price range compared to other companies charging double for the same plan.
TAMRA O. would
recommend this plan to a friend or relative.
John Hancock claim service provider does not seem efficient. Their computer system would not accept uploads and had to email each document one at a time. Customer service did answer phone and was helpful. I have had much better service with other companies. Not impressed. Will not use again .
Jeanette M. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Overall, the claim process was easier than I expected. Besides having to send a few documents more than once, there were no issues. The servicer has a secure website that allows documents to be uploaded, rather than sending them insecurely via e-mail, or cumbersomely via fax.
Filipp S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Since I didn't have to file a claim with the company it's hard to give it a real evaluation. I believe it covered what I needed and I'm always glad to have had insurance - just in case.
Myrth Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did not file a claim on this policy, so have no idea how well or poorly the company might have followed through. We were glad to have it in place while we were traveling though.
Daniel C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.