Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Arch RoamRight
Essential
I was unable to go on my trip and I filed a claim with Roam Right on March 15.2015. I didn't hear anything from them so I called. I was told that my claim was there and had been assigned to an adjuster and they would contact me. After almost three weeks I called and was told that my claim had been accepted and a check would be mailed. After 12 days I called again and she said that they had no way to track it so she would reissue it. I finally got my check after another 10 days. I think that the insurance is better than the service.
William L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Global Alert!
Preferred
Coverages and cost appear to be fair value.
Haven't had to make a claim so can'r comment on that process.
Wasted premiums...just the way I like it with all of my insurance (especially Life)
Haven't had to make a claim so can'r comment on that process.
Wasted premiums...just the way I like it with all of my insurance (especially Life)
Richard T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
We were disappointed that our request for compensation for one night's hotel stay was rejected out of hand because it was before the main trip. We took action to move two earlier connecting flights so that we could make the international flight on time. Our local airport was scheduled to close because of the impending snow storm on March 14. We took steps to mitigate the loss by taking an earlier flight. If we had been delayed for the 2 days that the airport was closed, there would have been major costs incurred which the insurer would have had to cover, plus we would have missed at least 4 days of our trip and an internal flight. The airline recognized the problem and waived the rebooking fees. We are disappointed that the insurer was not as reasonable.
John G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
CrystalAXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.May 15,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
I was happy to have the insurance and not need it. I do think it's quite expensive.
Ellen P. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.May 01,2017
The trip included a
tour
Generali Global Assistance
Standard
Answers to above questions based on having no problems with my trip. However, I believe that the CSA a Travel Protection I got was the best I could get & at a great price.
Emilia E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The true test is the response from the company should a policy holder file a claim. We did not need to, so the true test was not applied. However, the customer service was excellent--both at the time of researching/shopping/purchasing, as well as the contact the company made with us right before we left on our trip to refresh our memory on the plan. We changed the start date and end date with only a few days notice because the trip "moved" a bit as it got closer. Everyone we spoke with was exceedingly helpful.
Pamela W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Plan differences are somewhat confusing. The most important feature when we travel is repatriation. Airfare is usually recoverable or changeable even when working planning a trip with a tour. Insurance coverage could be for land costs only minimizing the cost of insurance for an expensive trip.
Steven L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
GoReady Insurance
Choice
Had my phone stolen in Ecuador. Spent a lot of time filing a claim and submitting police report and necessary paperwork only to be told that phones are not covered in the fine print. Spoke to more than one customer service rep and none of them mentioned it and let me proceed with wasting my time. In the end I was upset because the phone was not covered but also because I felt I had been misled into wasting time and effort. Turns out there is a lot of stuff that isn't covered so BEWARE:
The following exclusions apply to Baggage Delay / Baggage Delivery, Baggage / Personal Effects, Baggage / Personal Effects – Business Equipment, and Baggage / Personal Effects – Sports Equipment. We will not provide benefits for any loss or damage to:
1. animals;
2. automobiles and automobile equipment, boats or other vehicles or conveyances; trailers, motors, motorcycles, or aircraft;
3. bicycles (except when checked as Baggage with a Common Carrier); 4. eye glasses, sunglasses or contact lenses;
5. artificial teeth and dental bridges; hearing aids; prosthetic limbs;
6. keys, money, stamps, securities and documents; tickets;
7. art objects and musical instruments;
8. consumables including medicines, perfumes, cosmetics, and perishables;
9. professional or occupational equipment or property, whether or not electronic Business Equipment; 10. telephones,computerhardwareorsoftware;or
11. propertyillegallyacquired,kept,storedortransported.
The following exclusions apply to Baggage Delay / Baggage Delivery, Baggage / Personal Effects, Baggage / Personal Effects – Business Equipment, and Baggage / Personal Effects – Sports Equipment. We will not provide benefits for any loss or damage to:
1. animals;
2. automobiles and automobile equipment, boats or other vehicles or conveyances; trailers, motors, motorcycles, or aircraft;
3. bicycles (except when checked as Baggage with a Common Carrier); 4. eye glasses, sunglasses or contact lenses;
5. artificial teeth and dental bridges; hearing aids; prosthetic limbs;
6. keys, money, stamps, securities and documents; tickets;
7. art objects and musical instruments;
8. consumables including medicines, perfumes, cosmetics, and perishables;
9. professional or occupational equipment or property, whether or not electronic Business Equipment; 10. telephones,computerhardwareorsoftware;or
11. propertyillegallyacquired,kept,storedortransported.
Howard B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Carol
We certainly can understand your frustration. As you indicated, it does take time to file so it can be extremely frustrating when that claim is ultimately denied.Apr 03,2017
The trip included a
tour
Arch RoamRight
Preferred
Enrollment was easy and straightforward. Offered a relatively long window between first trip payment and insurance purchase to receive waiver of pre-existing conditions. Price was relatively reasonable.
Gary O. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. Our time-window for the pre-ex waiver is aligned with the industry average and in many cases it is longer. We are happy to hear that you found the purchase process easy, and we look forward to insuring your next trip.
Regards,
The RoamRight TeamApr 06,2017
The trip included a
cruise
tour
GoReady Insurance
Choice
I think there were cheaper alternatives with same coverage. I didn't have to make a claim so of course I can't say anything about the plan benefits!
Beth H. would
recommend this plan to a friend or relative.