Travel Insurance Reviews for Comprehensive Plans


Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers rate our all plan types
(4.58 out of 5)
based on 36342 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
RoamRight Preferred
I find the RoamRight product descriptions a bit too far on the legal-mind side for easy comparison. At some point, it would be helpful for the average traveler if the product descriptions were written in plain English. On my recent trip, another tripper did have an accident and it was certainly unclear to all involved as to whether his policy would cover the expenses incurred and whether or to what degree the policy would be covering loss of contracted trip for both the injured and the spouse, or just for the cancellation and return home of the injured party. Having reread my policy, I do not know exactly what my RoamRight policy would have covered.
Alan C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Our representatives are available 7 days a week by calling 800-487-4722. We would be happy to answer any questions that you have about the RoamRight Preferred plan, or any of our products. The best time to call for assistance is prior to purchase or shortly after purchase so that we can ensure that you are selecting the best plan for your concerns.
    Apr 28,2016
Nationwide Mutual Insurance Prime
Nationwide coverage/price have me peace of mind even though I fortunately did not need to file a claim.
Joanne F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
TruTravel Insurance Premier
It would have nice to get some recommendations and/or a more personalized response rather than an auto reply type of response to my email regarding my health issue on the trip. I wasn't entirely sure what my options were or what action would be recommended in my circumstance. It was Challenging being in a non-English speaking country in a somewhat remote location.
Kimberly R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AIG Travel Guard Basic
It seemed pretty reasonable to me.
Judith B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
had a small car accident but only a little bruise so didn't feel the need to make a claim.
Jeanne T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
We had a wonderful trip! It was made even better by knowing RoamRight was there in the event we needed them.
Eugene C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Luckily I did not need to use the insurance.
Sandra C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 25,2016
The trip included a
John Hancock Gold
I routinely buy travel insurance but this is only my second claim in 10 years! My luggage was delayed 3 days.

After I emailed the company for directions, submitting the claim online (with scanned docs) was easy, and I was never asked to re-send anything. The only curious thing is, since this was a policy insuring two people, my baggage loss claim was split between my husband and me. Half the claim arrived 2.5 weeks before the other one, which caused initial confusion on my part and a concerned call to the agency. It would have been helpful to receive an explanation with the first check that the second half was on its way - or having two checks in the same envelope would have been a good idea!

Either way, it's done now, and I am happy with the answers I got on the phone while we were in New Zealand as well as with the smoothness of the online claims procedure. I will buy from this company again.
Carlton K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
AIG Travel Guard Silver
Chose Silver for pre-existing condition coverage.
Phil S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
The peace of mind to know we had the coverage needed was great!. Happy to say we did not need to make a claim.

Our vacation was the trip of a lifetime!
Anthony P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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