Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
So much distrust with this type of insurance. I was hopeful at best that you would even cover what we thought might be a claim that should be covered. And I don't think it was clear enough what exactly would be covered when purchasing or even after reading the policy. I just wanted to be covered if me or my kid got sick the night before the trip.
Aaron W. would not
recommend this plan to a friend or relative.
I got the best review ever: Peace of mind and never had to use it! Knowing that emergencies of almost every kind was covered really helped my wife to relax going into this trip. I never bought travel insurance before, but I plan to next trip. Thank you, Christopher
Christopher B. would
recommend this plan to a friend or relative.
I had two issues with this plan. (1) I originally purchased it for an August trip. The event I was flying down for got postponed, so I canceled the plan, and they told me I could get it reinstated when the event got rescheduled, by sending them an exception letter. When it got rescheduled, I sent them an exception letter and they offered to reinstate it for more than the price of the original insurance. That was nonsense, because I could buy an entirely new plan for less than that... which I ended up doing.
(2) The second time the event again got postponed. Because I had already flown down to Long Beach for the event, I claimed expenses, but they denied all of my claims. They said I would get an email explanation shortly but it has been more than a week and I have not received an explanation.
Deborah W. would not
recommend this plan to a friend or relative.
We are sorry to hear about your negative experience and the circumstances surrounding your claim as we take customer service and the claims review process very seriously and want customers to understand the coverage details of our plans. Our dedicated claims team is currently reviewing your case and will respond with additional information regarding a determination. If you have additional questions or concerns in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]
We didn’t need to file any claims so it is hard to say how the company would have been had we needed to do so. Purchase was easy and coverage seemed to be what we might have needed if something went wrong.
Laura S. would
recommend this plan to a friend or relative.
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!