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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Japan and tour rated our Comprehensive Plans
4.32 out of 5
115
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The airline I booked my flights with began changing flight times a few weeks before my departure. They must have changed one or more of my six connecting flights, to and from my destination daily. At some points it was obvious I would not have enough time to get to the connecting flight gate. I thought the trip would be over before it started. Luckily I had bought insurance soon after booking the flight. As luck would have it the final flight times made it possible to make every connection and the trip went as planned. A little assurance for the unexpected helped stop a lot of panic and disappointment.
Bradley G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy you were able to make all of your flights and enjoy your trip!
    Apr 02,2024
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
All agents are extremely knowledgeable and helpful. The company is a pleasure to deal with. Would trust them with all my travel insurance needs. They also came through when we had a claim.
Lisa A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I attempted to file a claim after I returned from my trip for a covered expense. Company that was supposed to handle the claim, per the policy, no longer handles claims. Was told to contact another company, who they apparently outsourced travel insurance claims to, and they are very difficult to work with. They do not respond to emails or communicate the status of any claims. AVOID AT ALL COSTS! I have used insuremytrip.com dozens of times and this is the first time I actually need to file a claim and this is what happens.
Andrew F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Initially paid for coverage. Then realized I was over insured as husband had paid for refundable airfare. Called to cancel since it was still within the trial window. Was advised they could offer same coverage but for lower amount and then refund me the difference with a paper check. Got the check a week or two later. Didn’t have to file claim. Did have to wait a long time to talk with an agent but they had a in queue call back system.
Melina O. would recommend this plan to a friend or relative.
3 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
One of the primary reasons for purchasing this plan was because they supposedly provided PRIMARY medical coverage. My husband and I came down with 2 medical issues on a cruise which required seeing the ship’s doctor. When we returned home, I called AXA and requested a claim form (don’t bother sending an email. They will send an acknowledgement but won’t respond otherwise). When I reviewed the claim form, I was shocked to find that this is actually SECONDARY coverage, because coverage is only on an EXCESS BASIS, i.e, they require that you file with your primary insurer first and provide a copy of the primary insurer’s EOB. As I know that my primary insurer will not cover 100% of the medications, it means I have to jump through a bunch of hoops just to receive a very small payout from AXA.

I checked Squaremouth’s website for this same policy, and it states medical coverage is PRIMARY. InsureMyTrip has NO information on this point. Buyer Beware with AXA.
Sharon M. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Best insurance policy is the one you don't have to use!
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Always choose Nationwide Mutual Insurance Company Essential plan when I travel, filed claim only once and was fully reimbursed without a hassle
Irina P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
While I am completely satisfied, I did not need to use the plan at all; therefore my ratings are only relevant to the customer service I received when setting up the policy, which was excellent.
Andrew C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
always satisfied with generali policies: didn't need to use this one AND on a bright note, got paid for small hotel claim on a past policy with little issues to get the funds!!.... thanks guys!
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I made a claim and was, eventually, compensated. However, it took many weeks, and Generali didn't give me information about my specific claim agent, so I couldn't get any answers outside of the automated system. It was frustrating to just sit and wait without knowing whether the claim was processed or not. In the end, I was reimbursed, so it turned out well
Elizabeth G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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