Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The plan offers more than what older people need. The most important item older people want is the ability if they must cancel their trip for medical reason to be covered. The rest of the plan is unnecessary.
Clyde B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I selected AXA Assistance USA Platinum Plan from Insure My Trip. I felt it was good comprehensive coverage at a reasonable price. I am completely satisfied with the plan I purchased. Thanks!
Wilfred J. would
recommend this plan to a friend or relative.
-1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Travelex through Insure My Trip covered us for a cruise that was cancelled due to COVID. We were able to get back all our pre-paid money (airline, hotel, cruise deposit, etc.) WITHOUT making a claim with Travelex. Travelex customer service allowed us to maintain a credit for ANY other travel for at least a year. We chose a different trip, had Travelex insure it, and as the new trip cost less than the original cruise, they refunded us the difference, "hassle-free!". We found them very customer responsive, professional and ethical.
Ronald G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I purchased the plan after I made the final payment on a 32 day cruise. I wanted to protect the cost of the cruise ($70K)) in case one of our elderly parents became ill that might make us need to cancel the trip. But on the cruise, I caught an upper respiratory infection that turned into acute bronchitis. I ended up needing multiple visits to the ship’s doctor which resulted in $5400 bill. My Medicare supplement includes 80% coverage outside of the US. After I was reimbursed the 80%, I filed with Berkshire Hathaway for the remaining 20% and they covered it. I didn’t purchase the policy for the medical coverage but I sure was happy that it included it. It’s coverage was secondary because I did not purchase the policy when I made my initial deposit. Filing was straight forward via their website.
They have a checklist of all documentation required so there was no communication needed after I sent in the package. It did take a couple of months for reimbursement as I filed during Covid-19 pandemic.
I plan to use this company for all future travel that I want to insure. Their price for coverage was much less than that offered by the cruise line. Next time I plan to purchase it when I make my initial trip deposit.
I feel confident in purchasing from this company and highly recommend it.
Lillian C. would
recommend this plan to a friend or relative.
Our trip from Singapore was cancelled Feb. 13, 2020 cruise on Princess Sapphire and sent them an email including your company and didn't get any reply from either.
I am very disappointed with no support.
Thank you
Rodolfo Topacio
Rodolfo T. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate you providing feedback. Travelex has offered the following response:
"Thank you for taking the time to post about your situation.
We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.
Please reach out to us at [email protected] as we would like to go over your Date Transfer options, which will allow you to reuse your policy for a future trip.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."
While not used, traveling to foreign countries with the knowledge and security of a travel insurance plan, specifically covering medical evacuation makes the trip all that more pleasant and you are confident that should something happen, your insurance will cover you when needed.
Arthur B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.