Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thankfully I never had to use it. Our flight was delayed, but we got a hotel voucher and food vouchers. We knew far enough ahead of time so we kept some clothes out of our checked bags. Hopefully I never have to find out if travel insurance is good or not, but I do like the piece of mind it gives me when I travel.
Patrice H. would
recommend this plan to a friend or relative.
I filed a pre-claim with International Medical Group iTravelInsured SE plan for medical treatment caused by an injury. I received an email from IMG that they must have all documents 90 days from the incident. This deadline is impractical since I have primary medical coverage with a health insurance company. The rules they put on processing a claim make their coverage useless. I will probably file a complaint against IMG with the NYS Insurance Department. I don't recommend buying travel insurance from IMG.
Julien A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I have been purchasing travel insurance from insure my trip for a number of years. Thankfully I have never had to submit a claim. I am hopeful that if I ever have to file a claim it will be taken care of in both a timely and efficient manner.
Roderick B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had to cancel our trip due to an unexpected work requirement for my husband. We promptly filed a claim and have been given the run around for over a month now. I have provided massive amounts of the requested documentation requested and they refuse to process our claim saying they need more information that I have already provided. There is no way to speak to a claims representative handling your specific claim an all correspondences have to take place through email. My emails are not answered and then I get more automatically generated emails requesting the same information that has already been provided. This policy was a complete waste of money and I will never purchase travel insurance from them again.
Jason J. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately did not have a need to file a claim with our purchased policy, but the piece of mind knowing it was there in the event it was needed was well worth it.
Richard S. would
recommend this plan to a friend or relative.
This was the first travel delay claim I have had to make, and the process was a bit frustrating online. It took two attempts, but my claim(s) were processed in what I felt was a fair amount of time, 30 days, and given the incredible melt down of the airlines during Christmas 2022, I felt this was acceptable.
I will recommend IMG to friends, and have used them again since my claim.
Teresa P. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.