Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Travel insurance is a necessity in these days, but it is largely a scam because companies (hotels, airlines, tour operators) want to charge for services they don’t provide when something changes for their customers. It should be the companies buying insurance to cover their losses, not consumers. Unfortunately, unless there are better consumer protections in the future, these policies will continue to be important. This was the cheapest we found to cover what we needed.
Lisa D. would
recommend this plan to a friend or relative.
You never know how good the insurance is until you need it. Luckily, we did not. The most important feature for me was 'cancel for any reason', as we have two older dogs who both have health issues.
Roy G. would
recommend this plan to a friend or relative.
Our trip to Iceland was interrupted by a winter storm that caused a government mandated closure of the roads and prevented us from getting to our return flight. We had to reschedule for the next day at an additional charge. Generali denied what would seem to be obviously a trip interruption and/or delay using logic that defies common sense. They are not to be trusted to do the right thing. The fine print is more important than their concern for their customers.
Richard M. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback Richard. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
Of course the coverage was what we were looking for. It was important for us to have coverage for a trip as one never knows what may happen. Great I never had to file a claim. As soon as the trip was completed, and I arrived home with my bags, trip was completed. It was easy to navigate to get the coverage as well. Thanks again and until the next time.
Carol Ann D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Please see the response provided by AIG Travel Guard below:
"Thank you for taking the time to review our plan. I’m sorry to see that your experience resulted in a 2-star rating. Our products provides trip cancellation coverage for specific covered risks, as outlined within the Policy of Insurance. It is important to review the covered risks listed in our policy prior to purchasing or shortly after the policy is purchased. If you have questions about coverage, please contact us at +1 800-826-1300. Select Prompt #2 to speak with a licensed agent who can review your coverage questions."