Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
This insurance was a joke. We planned a month long trip to Peru. We had the worst luck and had two canceled flights trying to get there, hours in airports, changing flights, going to other airports. Needless to say we missed our first week and planned trek to Machu Picchu. Of course what we had pre-paid on this was non-refundable. I only filed a claim for this amount of the trip that we missed as I thought this is what insurance was for. They asked for documents upon documents which I worked to provide. I had to get letters from the airline, I sent in itemized receipts from our trek that clearly stated what we had paid and clearly said that it was non-refundable. They just continued to ask for more documents and letters. I am sorry, but a company in Peru is not going to take time to fill out a ridiculous amount of forms to help us get our money back for a trek we didn't make. I gave more than substantial information. So unless you have hours upon hours to hound people to get documents, don't expect to receive any money if something unexpected happens in your trip.
Jennifer H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
At first I was nervous about this plan because it was the second to cheapest option, but I bought it thinking there was very little chance I would need to actually use it. Lo and behold, my trip was cancelled by the tour operator and I had nonrefundable flights. When I was submitting my claim I wasn’t sure if the cancellation reason was covered since it didn’t fall under the usual categories. You do have the option of calling to speak with someone and to ask questions, but I didn’t - I just submitted all my documentation and hoped for the best. The process to submit documentation was simple enough (you can either upload thru the mobile app or send via email), although I wish the mobile app can be improved to provide more details about the claim so that I didn’t need to email again to confirm that my docs were received. They tell you the review process can take up to 15 business days. My claim was approved after 6 business days. Happy it all worked out so I have already purchased Berkshire Hathaway insurance for another upcoming trip and plan to keep using them in the future!
Cindy G. would
recommend this plan to a friend or relative.
It was comforting to know I had the coverage in case I needed it. The most important part of the coverage for me is 'medical evacuation' as I do not want to be stuck in a foreign country with a serious medical issue. Before my trip I requested they extend my coverage from 21 days to 23 days which they did without additional charge.
Reid V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The plan cost was very reasonable. We had to file a claim due to 5 days of our trip being cancelled/interrupted. The claim process was done online and was easy to complete. We actually received a bit more then we requested in our claim. We are quite happy with the policy, the claim process and the results. We use them again in the future.
Danny W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My flight was cancelled and no flights were available for this and the following days. I didn't get any refund from airline for the cancelation because it was connected flight. We rented a car and drove 16 hours to get home next day. I filed the claim and got a full refund for car rental and other expenses on the way back. Claim was paid within 2 months. I would use this insurance again.
Olga K. would
recommend this plan to a friend or relative.
8 of
10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.