Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I did not travel to the UK May 21 2022. This trip was canceled due to airline problems. I made no claims on this insurance. The airlines returned all cost. I was told I could transfer this insurance to another trip. I just received an e-mail from insuremytrip about a trip to the UK. No such trip is planned. I called and was told the insurance was just extended out a year? I was also told I had until November 16 to use the insurance or loose it. I filled a transfer request for a trip in October 18 thru 24 2023. I received an e-mail back stating I would hear within two working days. I still not heard back.
Ronald T. would
recommend this plan to a friend or relative.
I have used this company in the past and when I did need to file a claim everything proceeded very smoothly and I was happy with the outcome. Will use them again.
Elaine G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This was the first time I've had to file a trip insurance claim. Understandably, there was a lot of documentation to provide to the insurance company, but it helped a lot that the insurance company was clear on what was needed and responded to any questions I had.
Jean T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
How are you supposed to make a claim
When no-one answers the phone, or responds to emails. I have sent 3 emails and called 5 times and not a single answer. This is unacceptable! I took this policy based on a Clark Howard recommendation, and if I can’t make a claim, then what’s the point!
JENNIFER T. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I had to change the dates of my trip because of a delayed flight at the outset of my trip. I called Generali and spoke with a representative who made the changes on the spot. I was impressed at the ease with which this happened.
Timothy G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The value of a plan is truly understood if there is a claim and how the company responds to it. Without needing to use it, its hard to provide a review.
Bharani T. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.