Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
AIG Travel
Travel Guard® Preferred
Not way too expensive, more of a gamble bet. But I was stuck and had to have something. Impossible to evaluate since thankfully we didn't need to use it. What would be nice is a partial refund if no claim. Must be a huge profit margin.
Mark T. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
Great choice, I should have bought it earlier to get more benefits out of it but I got what I needed for my trip to be insured.
Julio O. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Silver
I did have to cancel my trip on a Caribbean cruise as my husband and I are undergoing fertility treatment. Based on the recommendations of the CDC and WHO, along with my own physician, we did not travel due to the Zika virus. The cruise lines and airlines themselves recognize that this is a unique situation and have taken steps to accommodate passengers in our situation. The airlines even going as far as fully refunding flights for pregnant or soon to be pregnant passengers flying directly to any affected country in full. In our case we we're flying to Florida for a cruise so we were not able to receive a refund. Believing that I had travel insurance for medical issues, I contacted the travel insurance company to file a claim. They told me that the possibility of contracting an illness was not covered under any plan, but that I would have coverage for it should I get sick while on the trip.
I was very disappointed. While I can understand to the general reasoning behind this policy, this was a unique situation where the governments of many countries were telling their citizens not to travel to a specific area for very serious reasons. We booked the trio before the advisory came out and I think every strongly that the travel companies should have been more helpful. Many at risk people were forced to make a health ca financial decision that they shouldn't have had to make. Luckily I was persistent in my own regard and came to a reasonable compromise with the cruise and air lines directly.
This was my first time purchasing insurance and I would be hesitant to do so again.
I was very disappointed. While I can understand to the general reasoning behind this policy, this was a unique situation where the governments of many countries were telling their citizens not to travel to a specific area for very serious reasons. We booked the trio before the advisory came out and I think every strongly that the travel companies should have been more helpful. Many at risk people were forced to make a health ca financial decision that they shouldn't have had to make. Luckily I was persistent in my own regard and came to a reasonable compromise with the cruise and air lines directly.
This was my first time purchasing insurance and I would be hesitant to do so again.
Rebecca O. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you are disappointed with your experience. We recommend taking the time to read the Zika Virus and Travel Insurance Coverage article written by InsureMyTrip:
https://www.insuremytrip.com/learn/travel-tips/zika-virus-travel-insurance-coverage.html
AIG Travel Guard has issued the following response:
"Some customers traveling to Central and South America have expressed concerns regarding a recent outbreak of the Zika virus. AIG has sent out a statement that as a general matter, under our US policies:
- Trip Cancellation for concern or fear of travel associated with sickness, epidemic, or pandemic is not covered.
- A customer who contracts Zika before traveling, but after purchase of the policy, could be covered for Trip Cancellation benefits.
- Customers with Cancel For Any Reason coverage could be entitled to a percentage of their loss, depending on the level of CFAR coverage purchased (usually 50%, but can be up to 75%).
- A customer who contracts Zika while on a covered trip, could be covered for Medical and Trip Interruption/Curtailment benefits if there is a confirmed diagnosis.
We are happy to clarify any matters related to Zika and travel insurance coverage at 1.800.826.1300. Thanks!"Mar 29,2016
AIG Travel
Travel Guard Gold
The on line sign up process and payment by credit card was pretty straight forward. I called customer service one time, but cause I had not gotten the police in the mail. the reception told me it was sent but might have gone to my Spam, he sent it a gain right away and asked if I needed any further assistance. I did not have to file a claim, but that was what I wanted. It seemed like a good value for he money, Having the police and all the contact number, gave me piece of mind, I am glad I bought it.
daniel m. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
It was nice to have the peace of mind knowing I was covered in the event anything were to happen during my trip to Haiti. The website was quick and the checkout process efficient.
Justin C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
I was grateful for the plan. One of the people on the team was hurt badly and had to be airlifted. unfortunately they did not have insurance for this and cost them a lot. Thank God they will be ok. Thanks again for the reassurance this gave me on my trip
Patricia C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AIG Travel
Travel Guard MedEvac Plan
Excellent service. You were there when I needed it on short notice
Dennis S. would
recommend this plan to a friend or relative.
5 of
8 people found this review helpful
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“Thank you for choosing AIG Travel Guard! Please visit our online FAQ for premium refund and voucher eligibility guidelines. If you believe your situation falls within these guidelines please submit a request to [email protected]. Within your request, please be sure to provide all of the required information noted within the refund/voucher section of the FAQ to determine eligibility.”