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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Indonesia rated AIG Travel
4.52 out of 5
35
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard® Essential
Our trip was interrupted by a flight cancellation which threatened our ability to reach the start of our scuba liveaboard dive boat. Fortunately, we secured another flight, at an increased cost, and were able to make our cruise. The insurance would not cover the increase in cost which made us realize that the coverage was not what we expected. We now realize that if we had not gotten a substitute flight at an increased cost, we would have not been reimbursed for our liveaboard cruise which was the most expensive portion of our trip -- this is what we actually wanted covered by the insurance. Very disappointing and we will not purchase travel insurance again except for, and through, our medical provider and for medical coverage only. Paying over $1k for this insurance and not having protection against an airline cancellation is frustrating. Yes, if we understood all the details beforehand we would have known this ahead of time, but that was not the case. I am sure that is true for most purchasers.
Carol D. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
no problems with this trip but always good to have your insurance with me keep in touch
Frank F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
I would highly recommend this insurance option. I am so grateful I had it and there were earthquakes in Indonesia while I was there thank goodness very far from where I was staying. I had no need to file a claim at all. I know I will be back in Bali and I will always use this. Thank you.
Annie W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
comprehensive and affordable
patricia r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Travel insurance is still really expensive.
Judy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Was able to find the right plan at the right price. I didn’t have to file a claim, so can’t rate that. InsureMyTrip allowed me to compare many options and select the plan that fit my needs.
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
I did not have to use the travel protection, but did speak with them while marooned on an island in indonesia, stranded by the explosion of a nearby volcano. The agents I spoke with were cheery and helpful, offered to assist in any way possible, had their travel agent map out alternate transportation home, and called me back when my phone connection disappeared. Just speaking with them was reassuring. I ended up making it to my original flight so didn't have to reschedule anything.
Alexander T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
We had to cancel the trip due to a medical reason. The claim processing was very easy and seamless. Got the check within 2 weeks. The rep even called to alert us that the check was in the mail. Awesome service!
Boris D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Fortunately, we had no need to file a claim. However, considering that we had no need to file a claim, it's difficult to assess this travel insurance.
Christine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Platinum
I purchased platinum coverage for my son who went to the jungles of Indonesia on a surf adventure. Thankfully he had a perfect trip - the airline was great, he stayed healthy and never got injured. It was very reassuring to know that in case of a problem he was covered.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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