Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Deluxe
Obviously the insurance companies are overwhelmed, but there was absolutely no way that I could contact AIG to ask a simple question. I filed the claim online but all of the forms asked for a claim number. Finally I decided to file without a claim number only to discover that the number is assigned only after all of the electronic documents are uploaded. This could have been easily handled by the customer care team, but after two weeks I still have no answer.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
Margaret Ann J. would not
recommend this plan to a friend or relative.
11 of
16 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Gold
Lucky did not have to use the plan. But, glad I had it.
Stephen D. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Platinum
Luckily we didn't need to file any claims, but it was reassuring to know we had the policy.
Robert H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
Highly recommend!
Oleg K. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
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"Thank you for sharing your feedback, and we apologize for the delay in processing your claim. Please be assured we are making every effort to serve all of our customers as quickly as possible while we work through an unprecedented number of calls, inquiries and claims”.