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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have tour rated AIG Travel
4.54 out of 5
2,907
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
This trip I did not need to use the plan, but I wanted it in case I did.
Sylvia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
The good news is, we didn’t have to use the insurance, but it makes it more difficult to evaluate how good they are. But they did send us an email right before our trip making themselves available if we had any issues during our trip.
Richard B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
The price was the best. Other who bought insurance through the tour operator paid twice the amount I did.
Kaye D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
great customer service, love dealing with them we have used this company for many years
we have never had to use, for more then some minor medical. A wonderful company
Susan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Good coverage at a reasonable price. We did not have to file a claim, but it gave me peace of mind before and during our trip!
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Age should not be the only criteria for establishing cost. At 70 and 76, we are healthier than many 40-50 year olds. Perhaps a better approach could be considered. A health questionnaire filled out by our doctor or??
Sheila C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 18,2019
The trip included a
tour
AIG Travel Travel Guard Gold
A friend had the same plan and had to cancel their trip for medical reasons. AIG has given them the run a round for months. I would never use AIG based on their experience alone.
m. r. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your feedback. Your or a friend's negative claims experience can ruin the perception of travel insurance and deter you from future purchases. However, there are many factors that affect a claim which may certainly vary from one traveler to another, so we caution you on making that determination based on that claim.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 15,2019
The trip included a
tour
AIG Travel Travel Guard Gold
The plan almost covered everything I would have needed covered, just not 100%. Thank goodness I did not need to make any sort of a claim, but lastly, I wish the rates were not so high. I'm sure so many more people would get this coverage, if it was more affordable. It is definitely not cheap. But glad I had it.
Lisa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    Please also note that coverages are per person. Trip Cancellation does provide 100% reimbursement up to your total trip cost if you must cancel your trip for a covered reason.

    In the future, you may wish to call InsureMyTrip if you are looking for guidance in selecting a travel insurance plan. Please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 25,2019
The trip included a
tour
AIG Travel Travel Guard Gold
I actually made use of the Travel Guard concierge service inasmuch as Lufthansa cancelled our flight back to the States about 24 hours before we were to take off. The alternative that Lufthansa offered had a long delay, and we had trouble arranging for alternative service, ultimately getting assistance from Travel Guard in confirming seating on a UA flight so we would arrive back in Seattle only a bit over 5 hours late. The TG concierge was better than working with Travelocity concierge, and way better than working with any airline, at least in the middle of the night.
Charles M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
We were in touch with them as my husband developed a medical problem and we weren’t sure if we would have to leave the cruise ship. I was unable to reach them by email as they only list a phone # and I was out at sea. I emailed my son in the states and he reached them and was able to get me a contact name , email address and claim #. They were very supportive and explained limits of our coverage. Since I only purchased emergency evacuation I would have had to pay if we decided to just fly home early but would have coverage if ship MD disembarked us to hospital. Luckily things improved so we stayed on the ship and no claim was filed. I was impressed with the help and response I got from this company.
Andrea A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your 4 1/2 star review of your AIG Travel Guard policy. In addition to emergency medical evacuation, your plan also included a secondary medical limit of 50,000 USD which would have reimbursed your for hospital expenses. However, you did not have trip interruption so you had no reimbursement for your unused, prepaid, non-refundable travel expense if you had ended your cruise early and returned home.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 08,2019
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