Travel Insurance Reviews AIG Travel Guard

AIG Travel Guard is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel Guard.

Customers rated AIG Travel Guard
4.54 out of 5
2,957
ratings and reviews
98%
recommended
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Cruise
Filed claim
AIG Travel Guard Gold
Didn't need to use the insurance, but was glad to have it!
Carla K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard MedEvac Per Trip Plan
Hi! Thankfully I didn't have to use the plan, so I can't really give feedback about that, but I was very happy to be able to buy travel health insurance very last minute online. It made me feel less worried about getting sick in Germany during my trip, so thank you!
Sandra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Guard Basic
AIG made it easy to insure our trip, giving us peace of mind. Very reasonable compared with other plans.
Thomas Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Guard Basic
InsureMyTrip web site was very easy to use and allowed us to pick the insurance policy that covered our tour to Israel at an economical price. After reviewing multiple carriers, we decided on AIG based on price, good coverage, and previous customers’ rating of them.

Unfortunately, about 2-1/2 weeks prior to our departure, my wife suffered a bad fall causing blunt force trauma to her back. Although we were hopeful she would recover in time to make the trip, she was unable to recover sufficiently to make the long flight and endure the physical demands of the 10-day tour. So four days prior to our departure we cancelled our trip. This cost us the full price of the tour.

We called AIG Claims Service, and the agent was very sympathetic and helpful. After a short interview she emailed us the proper forms, which we filled out with the help of the doctor and emailed them back to the claims department.

In a few days I got a call back from our case worker at AIG, and she indicated that our claim was accepted and that we would be receiving our check within a few days. From the time I emailed my claim until the time I received my check was about 7 days.

Based on our experience, I would highly recommend AIG for trip insurance and would certainly use them again in the future.
James H. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
AIG Travel Guard MedEvac Per Trip Plan
Easy to sign up for this travel insurance. It gave me peace of mind on my trip to Mexico.
Laura Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Guard Basic
Did not need to use insurance but it provided peace of mind. Agents always available if I had a question.
Peggy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard Gold
I did not make a claim.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard MedEvac Per Trip Plan
Getting the plan was convenient. However, since I fortunately did not have a claim I really don't know how good the policy was.
George H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard Gold
Coverage was easy to buy and included what we thought was important. Thanks.
Julia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard Gold
My review is based solely on the ordering process and what I felt it would cover if we needed. On paper, it looks like a good plan. I did call to see if we would be covered if we cancel because Jamaica was added to the CDC list for Zika and I was told no. It ended up being a nonissue, but that is probably something I will consider when purchasing travel insurance in the future.
Sofia V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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