Travel Insurance Reviews for AIG Travel Guard


AIG Travel Guard is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel Guard.

Customers rate AIG Travel Guard plans
(4.55 out of 5)
based on 2686 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Israel
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Filed claim
The trip included a
AIG Travel Guard Basic
Brought this plan for a two week trip to Israel. It was nice to know that I had the basics covered.
Edward L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Basic
My baggage was delayed, and I called Travel Guard. They were able to track my bag in better time than the airline, and gave me updated information on where it was and when it would be delivered to me. Really gave me peace of mind!
Laura R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Silver
Yes, with hesitation. After medical emergency, we had to go home. There were very responsive and continually checked on us. They did buy us tickets home, although the process was difficult because their first few proposals had terribly long travel and transfer plans and no way to put feet up, as doctor ordered. Finally, they came up with good connections and business class. They did reimburse medical expenses that our own policy did not and reimbursed lost deposits. The Doctor ordered rest before return, and they refused to cover hotel/food costs and taxi to airport for this, saying these things weren't medical expenses and also weren't covered expenses under the trip interruption part of the policy. This amounted to about $400-$500 that they refused to reimburse even though the expenses were caused by my husband's illness. The process of reimbursement took 4-1/2 months even though I promptly provided all of their documentation.
William S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that Travel Guard provided prompt and diligent travel assistance.

    An InsureMyTrip Customer Advocate was assigned to seek reimbursement for the hotels, meals, and local transportation expenses as a result of the injury. Unfortunately, none of the benefits provided in the Travel Guard Silver plan would cover those expenses for the event that occurred.
    Mar 18,2015
The trip included a
AIG Travel Guard Basic
I have purchased insurance with InsureMyTrip in the past, and I received good coverage and competitive prices.
Sylvia M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Basic
Feels good to know it's there. Did use it on another trip and they were great; covered everything.
DOROTHY K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Guard Basic
The plan gave us peace of mind while we traveled overseas. I took this plan out based on a recommendation from my sister and her husband who travel a lot. I will definitely recommend it to others and use it in the future.
Steven H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Basic
I am glad I went and returned without any issues.
Muriel G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Guard Platinum
I found this site to be very helpful in comparing all of my potential options. Very satisfied and thankful for a site like this!
Andrew L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Basic
This plan provided the protection I needed to make sure some unforeseen event caused us not being able to make this trip. Particularly when the trip is booked many months in advance. Sometimes the cost of these trips are substantial which even makes the protection even more important. Fortunately, we didn't need to use the insurance this time. There was one trip we insured that needed to be cancelled which was covered. It is well worth the cost.
Kenneth H. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Essential Expanded
Very pleased with the folks I spoke to and how my claim was handled ---- thanks so much
Joanne G. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
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