Travel Insurance Reviews for AIG Travel Guard


AIG Travel Guard is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel Guard.

Customers rate AIG Travel Guard plans
(4.55 out of 5)
based on 2681 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Italy
Show
Sort by
Filed claim
The trip included a
AIG Travel Guard Basic
This plan gave me a sense of security knowing emergency medically related expenses would be covered.
Kenneth A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AIG Travel Guard Basic
The travel plan gave us peace of mind. We did not need it so am not sure if would have been sufficient for our needs.
JoAnn H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Basic
AIG rejected my claim for travel insurance for our cancelled trip to Italy due to a back problem. I was given different reasons for my rejection and it took 10 months to get my final rejection. I talked with 8 different AIG Travel staff including the President of the company. There were several delays in responses every step of the way in my appeal. Misinformation was given to the NYS Dept. of Finance by AIG. My treatment was unethical and I would never recommend this company to anyone.
mary c. would not recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
Although, I didn't have to use any coverage for our family trip to Italy and Switzerland, it was very re-assuring to know that I had excellent health coverage while I was on vacation. Plus, the price was very affordable. I will always use InsureMyTrip when I travel to any foreign country or cruise.
Ivan N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Basic
Great service that I plan to use again.
Jo Ann E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Basic
I always call InsureMyTrip to speak with a customer service representative to receive help in interpreting the policy wording.
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Gold
Once again InsureMyTrip and TravelGuard came through-- quickly fixing an error I had made on my trip details but only discovered a few days before departure. All was in order by the time I left.
Elizabeth F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Guard Gold
I wrote to Customer Care before the trip with a question, and I never received a reply. This is not good service. My question was simply why the luggage tags are no longer offered with related Travel Guard information on them. A simple reply would have been expected.
Joe D. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that Travel Guard did not reply to your inquiry. We have shared your review of their service with them. In the future, if you have a question or concern about your policy, please call us at 800-487-4722. Our representatives are available 7 days a week and would be pleased to assist you.
    Dec 11,2014
The trip included a
AIG Travel Guard Basic
We had purchased Travel Guard for an earlier trip in March 2014 which we had to cancel. Our claim service was excellent and we knew that we could rely on Travel Guard. We purchased insurance again for our September trip which happened on schedule. Would definitely purchase Travel Guard for our next trip.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
Reassuring to know I was covered even though I did not need to use it.
CALEI E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.