Travel Insurance Reviews AIG Travel Guard

AIG Travel Guard is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel Guard.

Customers who have rated AIG Travel Guard
4.55 out of 5
1,122
ratings and reviews
96%
recommended
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Cruise
Filed claim
AIG Travel Guard Gold
We had a claim through Travel Guard on a previous trip, and the service we received was superb!
MICHAEL K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Guard Gold
Fortunately we did not have to use the plan we purchased. Everything on our trip went smoothly, but there is peace of mind knowing that if something went wrong we have somewhere to turn.
Jon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Guard MedEvac Per Trip Plan
never had to use it so I don't know how they are when you have to file a claim, but it's good to know I had insurance that covered the things I wanted to do in South America that were a little extreme
Rich B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your comments. However, we would like to advise your fellow travelers reading this review that you chose to purchase the optional Adventure Sports Rider which provided coverage for many sports activities that would otherwise be excluded under this plan, such as:

    (c) participation in professional athletic events, motor sport
    or motor racing, including training or practice for the same;
    (d) mountaineering where ropes or guides are normally used. The ascent or descent of a mountain requiring the use of specialized equipment, including but not limited to pick-axes, anchors, bolts, crampons, carabineers and
    lead or top-rope anchoring equipment;
    (f) operating or learning to operate any aircraft, as student,
    pilot or crew (does not apply if Adventure Sports
    Coverage is purchased);
    (g) air travel on any air-supported device, other than a regularly scheduled airline or air charter company...

    All plans have exclusions that vary between plans and even states. Your fellow travelers should always review the Certificate that is included in each quote or call Customer Care at (800) 487-4722 if they have questions on activities that may be excluded under a plan.
    May 20,2016
The trip included a
tour
AIG Travel Guard Basic
Glad we didnt have to use it.
Judith L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard MedEvac Per Trip Plan
We use this every time we travel and are well pleased with it.
Gerald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard Gold
We did not have to file a claim.
Lynn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Guard Basic
Easy to buy, liked the
email that sent me the papers I needed to carry for the insurance while traveling
Carolyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard MedEvac Per Trip Plan
Didn't use any coverage during my trip, so can't really say anything about coverage or claims. The insurance was required by Russia in order to get a tourist visa, and they accepted this coverage with no problem.
Judith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Guard Silver
You never really know how good your travel insurance is unless you have to file a claim. Our family traveled to London in April of 2016. On the return trip (London to Vancouver BC, then on to Portland Oregon), our 17 year old son became ill. He was so sick that he had to be taken off the plane by paramedics in Vancouver BC and be transported to the hospital for treatment. Of course that also meant we missed our connecting flight, so we had to stay in a hotel that night after he was released from the hospital. I submitted the $975 hospital bill and $189 hotel bill (both of which we paid by credit card) on the Saturday after we finally made it home. I received text updates on my claim throughout the week, and received checks for both claims exactly one week after filing. It was a difficult situation, but our son is now healthy again and AIG provided stellar service!
JOE Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AIG Travel Guard Silver
Didn't have to use it (which is a good thing!) but I'm sure they would have given me 5 star service had I used it!
Kayleigh B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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