Travel Insurance Reviews for AIG Travel Guard


AIG Travel Guard is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel Guard.

Customers rate AIG Travel Guard plans
(4.54 out of 5)
based on 2894 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
AIG Travel Guard Silver
First trip we've insured. We did so because we were using a tour company not used before, booked and paid for a year and a half before the trip, and going to a country so far away, China. So glad we didn't need to use the AIG Travel Guard insurance, but it was comfortable to know it was there if needed.
Steve S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Basic
My trip dates were changed by the travel company. AIG updated my insurance coverage easily and hassle-free.
Teresa E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Gold
Like all insurance, you hope you never need it. However, this was my second travel policy with AIG Travel Guard, and it gave me the secure feeling that I had with the first. I will insure again with AIG Travel Guard on my next trip.
Hiram D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AIG Travel Guard Gold
Just great for a little peace of mind.
Theresa P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
There were 4 critical emergencies onboard to cut our time back to port. We were back in port 7 hours earlier because of the emergencies and couldn't get off the ship until customs arrrived to clear us. This made me so glad that I had the coverage from AIG to give me peace of mind because it could have been me as one of the emergencies.
Estelle M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Gold
We have probably purchased ten or twelve plans over the past six years. The offering from AIG and the great customer support keep us coming back. I have not filed a claim and certainly do not wish to but, I feel confident it will be handled fairly. For frequent travelers I wish AIG had an annual plan we could purchase for $20K rather than one per trip.
Neal S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
Did not have to use it
Andrew M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AIG Travel Guard MedEvac Per Trip Plan
Most plans with AIG show minimal medical benefits. AND - they are listed as "secondary". What is unexplained is - USA medicare or supplemental plans are not honored in most countries. Question is - will secondary coverage pay for anything when medicare is not accepted if medical treatment is necessary?
kevin f. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. This is a great question, and we feel as though it deserves a public reply. Secondary coverage will pay you after any other Primary insurance has paid the claim and the Primary policies' limits have been exhausted. This means that a Secondary policy may pay for any of the following, after you have filed your claim with your Primary Insurer: your full medical bill, a portion of your medical bill that was not covered by your Primary insurance policy, and/or any deductibles that your Primary insurance company may require you to pay. With this policy, you are typically not required to have a Primary coverage. If you do not maintain a Primary insurance policy, you would be able to file through a Secondary insurance plan directly. In the future, please feel free to contact us at 1-800-487-4722 prior to purchasing a policy. Our licensed representatives are available 7 days a week, and would be happy to answer your policy questions.
    Nov 24,2015
AIG Travel Guard Basic
The travel plan gave us peace of mind. We did not need it so am not sure if would have been sufficient for our needs.
JoAnn H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Basic
AIG rejected my claim for travel insurance for our cancelled trip to Italy due to a back problem. I was given different reasons for my rejection and it took 10 months to get my final rejection. I talked with 8 different AIG Travel staff including the President of the company. There were several delays in responses every step of the way in my appeal. Misinformation was given to the NYS Dept. of Finance by AIG. My treatment was unethical and I would never recommend this company to anyone.
mary c. would not recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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