Travel Insurance Reviews for AIG Travel Guard


AIG Travel Guard is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel Guard.

Customers rate AIG Travel Guard plans
(4.54 out of 5)
based on 2897 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
AIG Travel Guard Gold
My review is based solely on the ordering process and what I felt it would cover if we needed. On paper, it looks like a good plan. I did call to see if we would be covered if we cancel because Jamaica was added to the CDC list for Zika and I was told no. It ended up being a nonissue, but that is probably something I will consider when purchasing travel insurance in the future.
Sofia V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
Great service and variety. Thanks.
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Basic
Didn't use the insurance. But it was very reasonable for the coverage. Will use them again on an upcoming trip.
Anthony W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
I would like to be able to get trip interruption coverage for these kind of trips in addition to medevac coverage, but the additional cost is just too much. The cost for this medevac coverage was doable, so we were happy to have that at least ... and happy that we didn't need to use it! Fortunately, we made all of our connections and the trip was fantastic, so we were lucky ... this time.
James F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Basic
Unfortunately, I had to use my travel insurance for a death in my family. AIG made it a very easy process during a very difficult time.
Faye E. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
AIG Travel Guard Gold
I was surprised how long the trip interruption needed to be for me to qualify for a flight reimbursement and will keep that in mind when buying plans in the future.
Mareli G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your comment. Although there are hour requirements in many plans for covered reasons to cancel or interrupt your trip, the AIG Travel Guard Gold plan is actually one of the more broader plans without the 12, 24 or 48 hour requirements for inclement weather or mechanical breakdown. Perhaps you are actually referencing Travel Delay which does require a delay of at least 5 consecutive hours in order to have a covered reason for travel delay.

    We did email you when we originally received this review hoping for additional information. You may still wish to consider filing a claim. Please contact AIG Travel Guard's claims department should you change your mind about filing a claim.
    Mar 09,2016
The trip included a
AIG Travel Guard Gold
Fortunately no claim was filed but it was easy to change coverage when there were changes made to trip plans and the company was responsive quickly.
Myron B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AIG Travel Guard Gold
The plan had excellent coverage and gave us peace of mind to relax and enjoy our trip. While on the trip, I dropped my prescription sunglasses in the surf and was unable to retrieve them. Upon return, I filed a claim. After a week I received a courteous letter response explaining that eyeglasses and sunglasses are excluded, which I was able to verify by going back through the policy.
Gregory S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
AIG Travel Guard Gold
The customer service representative was easy to deal with and the plan was easy to understand what it covered and what was needed in case I needed to exercise the plan.
Jerry G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
Glad didn't need to use the coverage; learned from fellow travelers that some did require emergency evacuation in the past from falling. So it gave me peace of mind to know that I had coverage.
Barbara T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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