Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
We experienced a travel delay of a week while in the UK and a new itinerary that involved a new plane flight. Our car rental for that week was not covered, but meals and lodging and new flight and missed nonrefundable lodging were covered. It took several months to resolve the claim and then paid promptly.
Lawrence M. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
AIG Travel
Travel Guard MedEvac Plan
We always buy trip insurance when we travel to skiing. Prior to this year, only once in 10 years have we had to make use of the secondary medical coverage benefit in these trip insurance policies, and in that prior experience the coverage, service, and support were exceptional. This year we had a party-member injured on the trip and we were shocked and disappointed to learn the coverage did NOT include continuing medical care required after our return from the trip. In the previous experience, the secondary medical benefit provided a full year of follow-up care for the injury incurred during the trip (after our primary coverage benefit). In the policy we bought this year, not a single cost incurred for treatment once we returned from the trip is included for coverage. This difference in (absence of) secondary medical coverage benefit needs to be made very clear in the highlights presented when a person is shopping in your on-line market. Sure - buyer beware. I get that. So, you got me once, but I will bring my shopping business somewhere else every other time going forward. We are very unhappy. We feel very cheated. We are telling everyone we know to be beware of your service.
John R. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Michelle A
Thank you for your review. Travel insurance is meant to cover you while traveling. Most plans will have coverage end once you return home, as your home health insurance is meant to kick in. In the future, please call us at 800-487-4722 and we can assist you with finding plans that cover your concerns.Jan 15,2020-
JohnR
As you clearly acknowledge, some plans end coverage (perhaps most, as you say) upon return home, but that then means some do not end this coverage. That is the distinction my comment suggest be made clear in your online sales platform. We have always intended to purchase the coverage which continues a true 'secondary' health benefit. Because you platform did not make clear which plans did and did not provide this, we were left disappointed. As I said before - buyer beware. You will not get me again.Jan 15,2020
-
AIG Travel
Travel Guard Basic
I have used AIG Travel guard for past trips. I found it to be adequate for our needs while traveling. They have a tiered level of coverage.
Donald P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard MedEvac Plan
Surprisingly inexpensive and comprehensive plan. Provided us with great peace of mind.
Paul B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
AIG Travel
Travel Guard Basic
I travel a lot and I use this service exclusively. When I travel with Grand Circle they try to get me to purchase their insurance. It is hundreds of dollars more. Due to a medical emergency, I had to file a claim once. AIG was fast and fair. I highly recommend them. Just got back from my 6th trip to Vietnam. Insured of course with AIG. Peace of mind at a reasonable price
Martha O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
Great for our needs, would not travel without this company’s coverage.
Michael T. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
The policy appeared to provide sufficient coverage though without having a claim to submit it would be difficult to rate this policy as its value would be in the ease of claim process and claim payment provided if it was needed. I give this three stars not to indicate dissatisfaction but as a neutral rating since I had no claim experience to report on.
Barbara C. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Silver
We felt assured that if anything happened to us as we traveled for four weeks Insure My Trip and the insurance company would take care of our needs.
Peter B. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Gold
We didn't need to use it so I cannot really rate the service.
Kimberly T. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
I used this plan during my 2018 European travels and, while I never needed to file a claim, I felt 100% secure that if anything were to happen, I'd be in the clear. I have chosen this plan for my 2020 travel plans as well!
Nicole F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful