Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have rated AIG Travel
4.55 out of 5
1,181
ratings and reviews
96%
recommended
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Cruise
Filed claim
AIG Travel Basic
Fortunately I did not have to use the plan but the company was very helpful and am sure had there been an emergency would have been there for me
Miriam T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Worked well, good communication, fair price.
Theodore R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Basic
Luckily I didn't need to use it, but it was reasonably priced for peace of mind, and will use them again in the future.
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Basic
We purchased this trip insurance because it was more reasonably priced. Luckily, we didn't have to file a claim.
Michael N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Basic
I waited 30+ minutes on the phone before an agent took my call. The recorder said 20 minutes. The time to process a claim is to long. The agent could not answer some of my questions. I would not be able to recommend others if the claim process do not improve.
Jeff S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
While I did get sick during my trip, I had friends who took me to their personal doctor - twice - but it was covered; so I did not need to file a claim.
I'm VERY GLAD I had the coverage.
MARGARITA L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Basic
Your representative I spoke to on the phone was very helpful, all of our questions were answered and we felt much more comfortable traveling to China.
As it turned out one of our bags did not arrive with us when we returned to the U.S. somehow it got separated from our other baggage at the airport Beijing China. Knowing I had purchased travel insurance really put my mind at ease while I waited for word on my luggage. The bag was found and sent to my home a couple of days later so no claim had to be filed, but I was sure glad that I was insured.
Jose H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Didn't need to use this insurance, but did have a claim on a trip in Feb that was not paid for over two months after claim was submitted.
Karen C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
We had a claim through Travel Guard on a previous trip, and the service we received was superb!
MICHAEL K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I saved myself about $200. I was mainly interested in the Medical part of Travel Insurance, but the rest of the insurance is good to have also. Then on a hunch, I checked my Chase Credit Card and found that one of the benefits offered was travel insurance. I compared Chases free Travel Insurance with what was offered online and found it was pretty much the same coverage, only lacking in Medical Coverage. I looked up Medical Coverage and found that this company had a very low price with excellent ratings. I called them to be sure that it also included air lifting my wife or me to the nearest American hospital. The representative said it would cover up to $50,000. Needless to say we never needed it, but it felt good that an accident or illness wouldn't bankrupt us.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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