Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rated Allianz Global Assistance
4.56 out of 5
2,920
ratings and reviews
98%
recommended
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Filed claim
The trip included a
tour
Allianz Global Assistance Basic
The plan was priced reasonable and provide the security I required.
James H. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
There's not much I can say, since I didn't need to use it. It felt reassuring, though, to have it, since I was out of the country for 3 months, and in my 70's. This is the first time I've bought travel insurance.
Kathie A. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I had no need to use it, but it seemed to be a fair price for being insured.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I have never needed to collect on trip insurance, but I am more comfortable knowing that I am covered. Especially regarding an illness or injury that occurs while I'm away.

The web site was easy to navigate and answered all my questions and the price was as good or better than anyone else.
Louis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Provides peace of mind for my travel
Kenneth M. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Allianz saved us from a disastrous Florida vacation trip interrupted by Mother's illness. I was contacted by a senior claims agent four days after filing our claim and received a check for our trip interruption claim amounts within 12 days of filing the claim. We were notified by e-mail even earlier as to the amount we would receive on the claim. We found their customer service reps to be helpful and claims personnel outstanding. Fortunately we also had them for coverage for a United Airlines flight during the same trip and they worked the polices seamlessly. Great Travel Insurance Company, efficient and user friendly; the best we've ever used!
Ross H. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
For the first time ever, I actually had a good experience with an insurance company! The Allianz website was easy to navigate when searching for the right coverage and help line staff responsive when needed. More than half way through our trip, my traveling companion suffered a serious injury that required medical care, hospitalization, and early return home for us both. We each filed a claim for Trip Interruption and Medical coverage; the claim process was clear and easy to follow, and again phone support staff very helpful. Best of all, once our claim was submitted, Allianz responded quickly, and within the published timeframe, to our satisfaction. I'm impressed with the service, and will definitely use them again.
Alicia W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
I did not have to use the plan .
Nancy E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
THANK GOODNESS, EVERYTHING WENT FINE.
Elsa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
The plan was competitively priced and provided appropriate coverage for my needs. Thanks!
Daniel B. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
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