Travel Insurance Reviews for Allianz Global Assistance


Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 2697 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
Allianz Global Assistance Basic
When the airline delayed our flight by a day, we received no compensation from the airline, so we were glad to have the insurance. On our return, we filed a claim for the hotel and meal costs incurred by the delay. We received the full amount within two weeks. We were very happy with the prompt and courteous service from Allianz.
Rosalie A. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Happily, we didn't have to use the insurance.
Eric E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
Did not use the plan, so I am unsure if it was a good one or not. I can't remember any communication before or during the trip about the insurance.
Dwight A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
Bought it, and didn't need it and I'm satisfied
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Fortunately, I didn't have any issues or reason to file a claim. I will comment that the follow-up to make sure I had all the information needed was very helpful.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic Trip Plus
Made no claims, so I can't comment on how claims are handled. Cost was lower than most other plans.
Donald F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
The peace of mind it gave us was it's value as we did not file a claim. But we might have to as our baggage has not arrived. Pleased as I know the company is a good one to deal with.
Nancy E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Thanks for making us feel better about our travel investment.
ashley l. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Review questions are sort of misleading. Yes, you can rate on the plan you purchased, but you don't know if coverage was satisfactory if you were lucky enough to NOT file a claim.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
This is the second time I bought this company's insurance. During the first time, my wife became seriously ill. After intense therapy, she survived. Allianz came through after receiving all the necessary letters and correspondences. The representative was very professional and sympathetic. Would recommend them highly.
Jay S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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