Travel Insurance Reviews for Allianz Global Assistance


Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 2866 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
Allianz Global Assistance Classic
I bought this for my grandson. Fortunately he didn't have to use it, but it was great peace of mind at a reasonable price.
Nicholas B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Easy to obtain plan on line. It had the coverage my 93 year old mother wanted at a very reasonable price.
Karen R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Your customer service was superb and the price could not have been better. We really appreciated the fact that we could add additional coverage as our plans finalized. Your representatives were always pleasant and answered promptly. The included coverage for pre-existing medical conditions gave us real peace of mind. We have found our future travel insurance company. As my wife says, "Hope we don't need you, but glad we have you". Thank you.
Michael M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
I had no troubles, filed no claim, but felt reassured knowing I had good coverage with the Allianz Global Assistance Classic plan.
jean l. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Good communication. Allianz contacted me when a claim I had filed did not reached their office after a few of weeks. I had intended to withdraw my claim after the manufacturer of my luggage replaced the broken part.
Thank you Allianz, for following up!
YOON KIAN Y. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Thankfully I had a good safe trip without incident so I really have no other comments to make as I did not need to file a claim.
Alice H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic Trip Plus
Fortunately, we didn't have to use the plan. Have known others who lost lots of money when they had to cancel vacations because of health, so we figured it was worth it to buy insurance.
Judith H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I have never used travel insurance, but decided to use it for this trip, never anticipating the need to use it. Well I did, and the claims process went smoothly and quickly. My medical and dental insurers should process claims and work with people as well!
MARGARET G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
After reading about problems travelers were having with various companies, I was nervous when I did have a claim for this trip. However, Allianz promptly paid all expenses covered under this plan so 5 stars from me.
Rudolph H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately, on this trip we did not have to file a claim with the Allianz Global Assistance Basic plan as we did on our last trip. Due to an unexpected death to a family member, we did have to file a claim with the Allianz for the previous trip. The claim process was very easy, super fast and will never travel again without this insurance.
Alan J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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