Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rated Allianz Global Assistance
4.56 out of 5
2,920
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance Classic Trip Plus
Although I didn't need to file a claim, just knowing I had the insurance was reassuring. Thanks for making it so easy! I will contact you again for my next trip!
Margaret D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic
With a one-week vacation, the Allianz plan did not provide much coverage. Our outbound flight was delayed 15 hours, but Allianz won't pay for an alternate flight until after 24 hours. Not much help.
Rodney A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your flight was delayed. The Allianz Global Assistance Classic plan covers Trip Interruption coverage in the event your airline, cruise line, or tour operator or travel supplier stops offering
    all services for at least 24 consecutive hours where you’re departing,
    arriving or making a connection because of:
    • a natural disaster;
    • severe weather;
    • a strike; or
    • a Federal Aviation Administration (FAA) mandate.

    In the future, please call us at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.
    Mar 26,2016
Allianz Global Assistance Classic
Without having had an actual claim, I can't really rate how good or bad the policy/Allianz is. It was certainly easy to purchase, and it gave me some peace of mind, but I have no idea how well it actually works, or whether Allianz stands behind the policy, whether they provide good customer service, whether there are gaps in coverage that weren't obvious to me, etc etc. I would probably buy it again for an expensive trip, just as a safeguard.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I didn't need to use the plan, but I definitely felt better knowing I had it.
Chere C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Fortunately, we did not have to use it.
Nancy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Policy offered peace of mind leading up to and during our trip.
Cecil K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
It was good to be covered, but I did not need it for the time I was abroad.
Jana F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
We have never had to file this type of claim before. We were leery that we would get what we thought we paid for. The first two representatives we talked to made us ever more leery as we could not understand them or were they answering my questions. The first representative hung up on me. The third representative was very easy to understand and helpful. We sent in the needed documentation and the claim was handled promptly. We will continue to use Allianz Global Assistance and I have already recommended them to others.
Patsy P. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
I bought this for my grandson. Fortunately he didn't have to use it, but it was great peace of mind at a reasonable price.
Nicholas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Easy to obtain plan on line. It had the coverage my 93 year old mother wanted at a very reasonable price.
Karen R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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