Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.58 out of 5)
based on 2166 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Allianz Global Assistance Basic
The initial customer service contact was totally unfamiliar with nature of plan, and incompetent. I needed a second phone call to get an intelligent response.
George G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Zac
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    Thank you for your feedback on the policy. We are glad that you contacted InsureMyTrip for assistance with your policy. We have forwarded your review to Allianz Global Assistance.
    Jan 27,2015
The trip included a
Allianz Global Assistance Basic
I had a minor surgery 3 months before our trip and it did not heal as planned. My doctor did not release me to travel until 5 days before the trip! I called one of your representatives about 2 weeks before the date of our trip and explained the situation. The woman I spoke with was very, very nice and told me that I could call to cancel the trip at any time and it would all be covered. Luckily, I did not have to cancel my trip and had a wonderful time. I will use your company for all of my travel insurance in the future. Thank you!
Terri R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
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Claims no claim filed
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  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Thankfully I did not need to use the plan but there was comfort in knowing it was available.
Regina P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
The trip included a
Allianz Global Assistance Basic
It must of been a great plan because We didn't have to think about it at all.
Leo T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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