Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.56 out of 5)
based on 1795 + 17 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.

Showing 1-10 of 17 Reviews

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Filed claim
The trip included a
Allianz Global Assistance Basic
I mainly purchased the plan to cover my airline tickets and also the reservations, as I booked the trip 5 months in advance. Our local airline was having problems meeting schedules and I wanted a backup plan if they didn't. AS it turned out, I didn't use any part, but it was nice to know all the important things were covered.
Laura B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Buying coverage through Allianz Global Assistance gave me great
reassurance that we would have coverage in case something unexpected would occur. When you travel far from home anything can happen. I would use your coverage again.
William S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Overall it provided me with the coverage I thought I needed. I thought it was a little expensive.
Janet P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Like all of our insurance providers, Allianz Global Assistance calculates premium based on: Age, length of trip, and cost of trip.
    Jun 24,2014
The trip included a
Allianz Global Assistance Classic
Very grateful for not having to use the insurance. But I was most comfortable knowing we were covered just in case.
Harry W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We are happy we did not need to use it, but glad to know that it was there is we needed it. This is the second time I used this site, and I plan to use it again.
William K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
very easy to do online
Erin S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Allianz provided great coverage at a reasonable price.
Fortunately I did not have to use it and did not put in a claim.
However, once before I did put in a claim and I was well taken care of by Allianz.
I will use Allianz again.
Michele G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
It is somewhat hard to rate a plan that fortunately we never had to use. It is great to have the umbrella coverage however for an expensive trip that must be planned/paid for in advance especially with an elderly traveler.
Dean T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I was satisfied with the basic part of the plan but was very confused during signup. What I wanted was coverage for the cruise portion of my trip only. It appeared that in order to get cruise coverage I had to include the cost of the air fare as well. From what my travel agent told me that was not the case. I was never a hundred percent sure that I would have coverage if I had a problem with my cruise since my air fare was not included.
Gregory A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. Please note, we are available 7 days a week, every day of the year to assist you in selecting the right policy for your specific trip, and to answer any questions you may have.
    Jun 13,2013
Allianz Global Assistance Basic
The process of purchasing was extremely easy, time friendly and covered everything we needed for 4 adults. You were given phone numbers in case of an emergency and any questions I had were answered by a person (not a machine). I would definitely recommend this plan to anyone who wants peace of mind on a trip. Happy in Key West
Rita W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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