Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 1876 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Allianz Global Assistance Basic
I was very pleased with the ease of filing a claim for trip cost reimbursement. I initially spoke with a representative who was very courteous and helpful. When I actually filed the claim, I did it online and the whole process was very easy. Allianz reviewed the claim and settled it very quickly. I would definitely use the company again.
Agnes B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Allianz Global Assistance Basic
Very satisfied .
Diane L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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Allianz Global Assistance Basic
We enjoyed the peace of mind knowing we were covered. We would definitely use this service again.
Robert G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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Allianz Global Assistance Basic
Easy to purchase the policy online. Good price and decent coverage. Everything went well so I did not need to file a claim.
Kenneth C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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Allianz Global Assistance Basic
I didn't need to file a claim, which is a good thing. Never want to face a problem while traveling. As a result, I can't comment on Allianz's claims process. But it was nice going into the vacation knowing I had coverage. I am satisfied with my purchase.
Tom F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Allianz Global Assistance Basic
It was most unfortunate that we had to file a claim due to the death of my mother. Allianz handled claim promptly and fairly. I have my claim check already. I will insure each trip with them in the future.
Barry D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Allianz Global Assistance Basic
The plan gave me peace of mind to know I had coverage. I have a 91 year old mother, and never know when I might be called home from a vacation for an emergency situation. I knew that my money for my expensive rental would not be lost if my trip was interrupted. I could enjoy my 5 week vacation in paradise!
James D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
Allianz Global Assistance Classic
I only wish the amount per bag insured would have been higher, maybe $600 each.
Nicholas T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Zac
    Photo
    Thank you for your feedback on the policy. The Allianz Global Assistance Classic plan reimburses a maximum of $1,000 per person for lost, damaged or stolen luggage while traveling. Maximum $500 in total for all jewelry, watches, gems, furs, cameras and camera equipment, camcorders, sporting equipment, computers, radios and other electronic items. You need to provide original receipts for these items or they won’t be covered. If a common carrier, hotel or tour operator delays your baggage for 24 hours or more, each traveler would be reimbursed $300 for the purchase of reasonable essential items.
    Jan 22,2015
Allianz Global Assistance Classic
It was very comforting to know that I had this insurance as we were on a ski vacation.
Richard D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Claims no claim filed
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  • Empty Comment
Allianz Global Assistance Basic
Several months ago, I purchased insurance for the first time for a beach house I rented within the US. Fortunately, I did not have to file a claim. The cost of this policy seemed reasonable and I will, most likely, use this company again.
RICHARD R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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  • Empty Comment
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