Travel Insurance Reviews for Allianz Global Assistance


Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 2723 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
cruise
Show
Sort by
Filed claim
The trip included a
Allianz Global Assistance Basic
I did not have to make use of my policy, but what Allianz Global offered seemed reasonable for the needs of my husband and me.
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I have recommended Allianz to two of my traveling friends so far. Hopefully, I will not need to file a claim, but I consider the travel insurance very affordable!
jon e. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic Trip Plus
Although I didn't need to file a claim, just knowing I had the insurance was reassuring. Thanks for making it so easy! I will contact you again for my next trip!
Margaret D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately, we did not have to use it.
Nancy G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
We have never had to file this type of claim before. We were leery that we would get what we thought we paid for. The first two representatives we talked to made us ever more leery as we could not understand them or were they answering my questions. The first representative hung up on me. The third representative was very easy to understand and helpful. We sent in the needed documentation and the claim was handled promptly. We will continue to use Allianz Global Assistance and I have already recommended them to others.
Patsy P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Your customer service was superb and the price could not have been better. We really appreciated the fact that we could add additional coverage as our plans finalized. Your representatives were always pleasant and answered promptly. The included coverage for pre-existing medical conditions gave us real peace of mind. We have found our future travel insurance company. As my wife says, "Hope we don't need you, but glad we have you". Thank you.
Michael M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I have never used travel insurance, but decided to use it for this trip, never anticipating the need to use it. Well I did, and the claims process went smoothly and quickly. My medical and dental insurers should process claims and work with people as well!
MARGARET G. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately, on this trip we did not have to file a claim with the Allianz Global Assistance Basic plan as we did on our last trip. Due to an unexpected death to a family member, we did have to file a claim with the Allianz for the previous trip. The claim process was very easy, super fast and will never travel again without this insurance.
Alan J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately we had no claim.
Terry N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Thank you for your concern. Everything was fine.
Janet K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.