Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have and taken a cruise rated Allianz Global Assistance
4.61 out of 5
282
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance Basic
It was nice knowing I was covered in the even of an emergency while traveling. The price was reasonable and thank goodness I didn't need to file a claim. This is my 3 rd trip using AGA and I will us again on my 2017 trips.
Lloyd A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
Allianz was easy to do business with especially since I didnt make all my travel decisions at once. I could incrementally increase the coverage as my plans were developed.
Janet S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Well, It is VERY difficult to know he true worth of an insurance plan if you do not have to file a claim. I was looking for a reasonable policy to cover my needs & the one I purchased did meet that goal. I did like the ease of comparison shopping on the site.
SANDRA S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Easy to use website to compare plans that fit our needs..prompt service up to nice email wishing us good travel..glad we did not need to file a claim but will use again and recommend your company to family and friends in lieu of ship coverage (which is normally why we buy coverage).
Linda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Good coverage and easy access. Will use again!
Richard F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
I liked the clear, easy to read terms.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Fortunately I did not need the insurance, but the coverage was exactly what I wanted. I would purchase from them again.
Ethel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
Having travel insurance is a like a security blanket. It relieves the stress and worry of in case something does happen.
JAMES J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Allianz Global was one of the worst companies I have ever done business with - the claim check was sent to the incorrect address twice, on two occasions they claimed they had not received documentation I had both faxed and e-mailed to them, customer service reps do not convey the correct information from the claims department, and unless you check on your claim all the time you will never know the status. Would never use again.
Brett C. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claim experience.

    In the future, please consider requesting assistance from an InsureMyTrip Customer Advocate. Our Customer Advocates will contact the insurance company on your behalf to help resolve or minimize claim issues. Our representatives can be reached 7 days a week by calling 800-487-4772.

    Thank you for using InsureMyTrip for your travel insurance needs. We look forward to assisting you in the future.
    May 05,2016
The trip included a
cruise
tour
Allianz Global Assistance Basic
Nothing terrible happened, but it could have. We were on a river cruise for several days, and the ship's doctor lacked even such basic supplies as butterfly sutures. Herbal wraps are helpful for swelling, but don't solve the problems of a deep or long cut.
Sandra M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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