Travel Insurance Reviews for Allianz Global Assistance


Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 2715 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
Allianz Global Assistance Basic
I did not have to make use of my policy, but what Allianz Global offered seemed reasonable for the needs of my husband and me.
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I'm happy to have not needed to use it, but it was comforting to have it!
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately, we did not have to use it.
Nancy G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
We have never had to file this type of claim before. We were leery that we would get what we thought we paid for. The first two representatives we talked to made us ever more leery as we could not understand them or were they answering my questions. The first representative hung up on me. The third representative was very easy to understand and helpful. We sent in the needed documentation and the claim was handled promptly. We will continue to use Allianz Global Assistance and I have already recommended them to others.
Patsy P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic Trip Plus
Fortunately, we didn't have to use the plan. Have known others who lost lots of money when they had to cancel vacations because of health, so we figured it was worth it to buy insurance.
Judith H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately, on this trip we did not have to file a claim with the Allianz Global Assistance Basic plan as we did on our last trip. Due to an unexpected death to a family member, we did have to file a claim with the Allianz for the previous trip. The claim process was very easy, super fast and will never travel again without this insurance.
Alan J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Unfortunately my wife developed a severe respiratory problem prior to our trip to Japan. Allianz handled the refund professionally and we received our refund for the trip within 10 days of submission. We have used them many times in the past and this was our first claim. We will continue to use them in the future.
Bruce B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Easy to do.
Therese O. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I have used this site several times for travel insurance. It's easy to use and the prices are good. However, I have never filled a claim.
Sarah H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Basic comprehensive coverage at a fair, but not great price.
Jerome K. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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