Travel Insurance Reviews for Allianz Global Assistance


Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 2868 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
Allianz Global Assistance Classic
The only way I would have of really rating this service is if I had had to use it.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
Having travel insurance is a like a security blanket. It relieves the stress and worry of in case something does happen.
JAMES J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
This is somewhat akin to reviewing a meal not tasted. It may look good but can only be accurately judged by eating the meal or using the product.
Richard L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic Trip Plus
I had just check into our Beijing hotel room when I had to go to the ER. Exhausted after a 20 hour journey, I called the insurance co. The medical dept. helped me located an ER with English speaking staff. I was particularly nervous because I was traveling alone with my 13 yr old daughter. I was reassured that, should I need surgery, they would fly my husband over to care for our daughter. Luckily, it was not that serious. I paid for the all the testing up front, snapped a photo of the bill, and emailed it to my husband who submitted it. A check arrived shortly after I returned home. I am very satisfied with the customer service and the coverage.
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
The plan was priced reasonable and provide the security I required.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
EASY TO CHOOSE AND PURCHASE TRAVEL INSURANCE!
DONALD S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Nothing terrible happened, but it could have. We were on a river cruise for several days, and the ship's doctor lacked even such basic supplies as butterfly sutures. Herbal wraps are helpful for swelling, but don't solve the problems of a deep or long cut.
Sandra M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately I did not need the plan this year.
Lotte R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Haimark cruise line canceled the cruise. Due to bankruptcy. This plan refused`to pay.
meg o. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your trip was cancelled. Unfortunately, the Allianz Global Assistance
    Basic plan does not cover Trip Cancellation due to the Financial Insolvency of a travel supplier.

    In the future, please call us at 800-487-4722 prior to purchasing a plan so that we can can help you select a plan that covers your primary concerns.
    Mar 25,2016
The trip included a
Allianz Global Assistance Basic
I'm glad I didn't have to file a claim, but I'm sure that if I had, Allianz would have responded to my satisfaction. I will use this company again.
Karla S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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