Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.58 out of 5)
based on 2256 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Allianz Global Assistance Classic Trip Plus
I believe everyone should plan accordingly when traveling outside the country...you never know what could happen. My girlfriend got sick on our trip and I was lucky to have bought this plan before we left, just in case we needed to interrupt our plans and come home. Fortunately, we did not have to do that. Be smart people! Travel safely.
Ryan F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic
This plan was reasonable priced and provided peace of mind in case anything happened. Our luggage was delayed 3 days and we had to purchase some items during that time. We got reimbursed for these items a few days after submitting the claim. I would recommend Allianz to anyone who travels abroad.
Alicia T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
Allianz Global Assistance Basic
Good basic coverage for peace of mind.
Marilyn W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
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Claims no claim filed
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  • Empty Comment
Allianz Global Assistance Basic
I felt secure while traveling.
Sonia G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
Allianz Global Assistance Basic
This plan gave me and my fiance the piece of mind we needed when travelling outside the U.S.
Sidney K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Allianz Global Assistance Basic
We did need to cancel a trip for medical reasons. This was not a package tour, so it was a bit difficult to assemble all the documentation. I'm not sure what was missing. They could have done a better job of notifying us of our status. In fact we got most, but not all, of the money we lost, so good enough.
I'll continue to take insurance, mostly for the medical and emergency components.
Robert R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
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  • Empty Comment
Allianz Global Assistance Basic
It was nice having the piece of mind when you travel.
Joel S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I did not use Allianz Global Assistance Classic Trip Plus on this trip but on a previous trip we had a dental emergency. I contacted the agent and she was friendly and professional and told me just what documentation I would need to file my claim. When I returned home, I filed the claim and it was paid within three weeks. I am very happy with Allianz. You never know how good an insurance plan and company are until you have to use it. I will always use Allianz for my trip insurance.
Michael M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
We had never purchased any trip insurance prior to this trip. Because of the cost and length of the trip we kept getting the feeling that insurance would be smart. As it happened, out trip was delayed. We filed a claim and Allianz quickly processed the payment.

We've bought a second policy for an upcoming trip and will likely continue to do so for all future trips.
Barry N. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
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  • Empty Comment
Allianz Global Assistance Basic
Allianz covered the costs of my airline tickets when I had to cancel my trip due to unexpected surgery.
Susan F. would recommend this plan to a friend or relative.
5 of 7 people found this review helpful
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  • Empty Comment
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