Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.58 out of 5)
based on 2249 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Allianz Global Assistance Classic
Peace of mind for a low price. Thank you!
Joanna D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
It did give us peace of mind to know we could recover the cost of the trip if a disaster happened.
John P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I contacted Allianz via email while away on my trip and got an instant response. The folks are very professional, a thing you don't quite experience with others in the business.
Martha D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We've continued to use Allianz Global Assistance insurance. It is nice to know you can access it if necessary. Thank you.
SANDRA H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I was disappointed that I could not get coverage for pre-existing conditions because I did not purchase the policy within 14 days of making the initial trip payment.
Mary K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Each comprehensive policy has a pre-existing condition look back period. The pre-existing condition period is the number of days that the insurance company will look back from the date the insurance was purchased, to see if your claim is related to a pre-existing medical condition. If the reason you are canceling, interrupting or seeking medical coverage is related to pre-existing conditions there will be no coverage. A pre-existing conditions are treatment, diagnostic tests or exams, recommendations for diagnostic test or exams, or any adjustments in medication up or down in the past 60 -180 days. Most comprehensive policies will offer a waiver of pre-existing conditions if you meet the following conditions: Purchase the policy within 10 to 30 days of making your first trip payment; insure all prepaid non-refundable expenses prior to your departure date; and be medically fit to travel the day you purchase the policy.
    Jul 13,2015
The trip included a
Allianz Global Assistance Basic
We were very glad to have the coverage.
Alan J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
For the price and coverage, the plan provided the peace of mind that I needed for our trip.
Dejim J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
Fortunately we did not need to use the policy and file a claim.
Sheila D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
It did give me peace of mind. Would have liked it to have just covered ticket and delayed travel expenses. My own insurance covered medical world wide.
Donna W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. All of our Trip Cancellation policies are included in a package with Trip Interruption, Baggage Loss, Medical, Dental, Emergency Evacuation, 24 Hour Travel/Emergency Assistance, Baggage Delay, and Travel Delay benefits.
    Jul 07,2015
Allianz Global Assistance Basic
I was glad I had the plan as a fail safe.
David C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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