Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 1939 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Allianz Global Assistance Classic
I only wish the amount per bag insured would have been higher, maybe $600 each.
Nicholas T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The Allianz Global Assistance Classic plan reimburses a maximum of $1,000 per person for lost, damaged or stolen luggage while traveling. Maximum $500 in total for all jewelry, watches, gems, furs, cameras and camera equipment, camcorders, sporting equipment, computers, radios and other electronic items. You need to provide original receipts for these items or they won’t be covered. If a common carrier, hotel or tour operator delays your baggage for 24 hours or more, each traveler would be reimbursed $300 for the purchase of reasonable essential items.
    Jan 22,2015
Allianz Global Assistance Classic
Amazing plan! I was easily able to file the claim online and within less than a week I had the check. Great company to do business with.
KHALID A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
The initial customer service contact was totally unfamiliar with nature of plan, and incompetent. I needed a second phone call to get an intelligent response.
George G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are glad that you contacted InsureMyTrip for assistance with your policy. We have forwarded your review to Allianz Global Assistance.
    Jan 27,2015
Allianz Global Assistance Classic
I just felt more comfortable having a plan. Glad I did not have to use it.
Darlene B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Very happy with the service, and will be using it again on an upcoming trip.
John S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
This plan eased my mind while we were traveling, to know that in the event of unexpected problems, we would have a company to contact.
Cheryl T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Allianz came highly recommended and lived up to expectations. I chose the policy because I liked the coverage options, but what will make me a return customer is the quality of response on the loss that did occur. It was a badly delayed suitcase! After poor response from the airline, Allianz made the claim process easy. I scanned receipts with my phone and uploaded them to the website. I didn't get a bunch of push-back from claims, which was a relief, because I was trying to have a nice vacation and not have a fight. Check arrived quickly. I'm impressed. Will use again, will recommend to others.
Kathryn D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
I have used this insurance many times. The one time a claim was filed, it was handled in a professional and timely manner.
Irv l. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I had no unusual difficulties during the trip, apart from minor illness and annoying but minor schedule changes. No claims. Overall, satisfied.
Sid K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
Thankfully, we did not need to use this plan for our trip. Although I waited longer than 14 days to purchase and that made us miss out on covered cancellation events, I do believe that this was a fair price for the insurance we received. I would recommend this insurance to a friend.
Amico M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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