Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.58 out of 5)
based on 1995 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Allianz Global Assistance Basic
I did not file a claim, but having the insurance gave me peace of mind.
Kenneth F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
We are both seniors, and it is important to have coverage that offers a pre-existing condition waiver. The policy provides peace of mind at a relatively modest cost.
James C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
The plan provided peace of mind knowing that it was there if needed.
william r. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
The premium was significantly less than the plan offered by our travel agent for essentially the same coverage. In that respect, we were very satisfied.
BRENDA F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
The customer service was excellent when purchasing the plan.
Herbert R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We had a great trip, and did not have to file a claim. I was allowed to change travel dates with another cruise line several months before the trip. I always use your services.
Peter B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
I only wish the amount per bag insured would have been higher, maybe $600 each.
Nicholas T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The Allianz Global Assistance Classic plan reimburses a maximum of $1,000 per person for lost, damaged or stolen luggage while traveling. Maximum $500 in total for all jewelry, watches, gems, furs, cameras and camera equipment, camcorders, sporting equipment, computers, radios and other electronic items. You need to provide original receipts for these items or they won’t be covered. If a common carrier, hotel or tour operator delays your baggage for 24 hours or more, each traveler would be reimbursed $300 for the purchase of reasonable essential items.
    Jan 22,2015
Allianz Global Assistance Classic
Amazing plan! I was easily able to file the claim online and within less than a week I had the check. Great company to do business with.
KHALID A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
The initial customer service contact was totally unfamiliar with nature of plan, and incompetent. I needed a second phone call to get an intelligent response.
George G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are glad that you contacted InsureMyTrip for assistance with your policy. We have forwarded your review to Allianz Global Assistance.
    Jan 27,2015
Allianz Global Assistance Classic
I just felt more comfortable having a plan. Glad I did not have to use it.
Darlene B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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