Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have and taken a cruise rated the Allianz Global Assistance Basic plan
4.59 out of 5
171
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance Basic
Good coverage and easy access. Will use again!
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
I liked the clear, easy to read terms.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Fortunately I did not need the insurance, but the coverage was exactly what I wanted. I would purchase from them again.
Ethel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Allianz Global was one of the worst companies I have ever done business with - the claim check was sent to the incorrect address twice, on two occasions they claimed they had not received documentation I had both faxed and e-mailed to them, customer service reps do not convey the correct information from the claims department, and unless you check on your claim all the time you will never know the status. Would never use again.
Brett C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claim experience.

    In the future, please consider requesting assistance from an InsureMyTrip Customer Advocate. Our Customer Advocates will contact the insurance company on your behalf to help resolve or minimize claim issues. Our representatives can be reached 7 days a week by calling 800-487-4772.

    Thank you for using InsureMyTrip for your travel insurance needs. We look forward to assisting you in the future.
    May 05,2016
The trip included a
cruise
tour
Allianz Global Assistance Basic
Nothing terrible happened, but it could have. We were on a river cruise for several days, and the ship's doctor lacked even such basic supplies as butterfly sutures. Herbal wraps are helpful for swelling, but don't solve the problems of a deep or long cut.
Sandra M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
We had to deal with a 28 inch snowfall which caused us all kinds of problems. We had to deal with a cancelled flight, and then had to pay for a much more expensive flight so we could arrive in time for a cruise. There were additional expenses as well we had to deal with. Allianz was terrific. Their customer service was great. they were very responsive, and covered all of our additional expenses. i will not travel again without getting an Allianz iinsurance policy. They were fabulous.
William E. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
I took out this travel insurance for peace of mind. Fortunately, I had no need to use it, so I cannot provide a realistic review of the service. I will say that it appeared to cover what we needed that we received timely communication regarding our coverage just prior to our trip.
Karen L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
No opinion. Did not need to file a claim.
William L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
The coverage covered all our essential requirements and was the lowest cost plan that we were comfortable with.
Louis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Just glad we didn't need to use it!
Nanci A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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